Title: Cron import error
Last modified: January 4, 2021

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# Cron import error

 *  Resolved [jirgic](https://wordpress.org/support/users/jirgic/)
 * (@jirgic)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/cron-import-error/)
 * We have an error when setting automated import from folder. If I put a file in
   the same folder and choose that file, everything works. I have put 777 permissons
   to all folders/files mentioned in possible reasons list.
 * Error log:
 * 2021-01-03T23:50:56+00:00 DEBUG —————Start: Cron Import started at 2021-01-03
   23:50:56—————
    2021-01-03T23:50:56+00:00 DEBUG Fetching file failed. Reason:Failed
   to Download Specified file in FTP Server File Path.<br/><br/><b>Possible Reasons
   </b><br/><b>1.</b> File path may be invalid.<br/><b>2.</b> Maybe File / Folder
   Permission missing for specified file or folder in path.<br/><b>3.</b> Write 
   permission may be missing for file <b>plugins/product-csv-import-export-for-woocommerce/
   temp-import.csv</b>. 2021-01-03T23:50:56+00:00 DEBUG —————End: Cron Import ended
   with errors at 2021-01-03 23:50:56—————

Viewing 1 replies (of 1 total)

 *  Plugin Author [WP All Import](https://wordpress.org/support/users/wpallimport/)
 * (@wpallimport)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/cron-import-error/#post-13873880)
 * Hi [@jirgic](https://wordpress.org/support/users/jirgic/),
 * > We have an error when setting automated import from folder. If I put a file
   > in the same folder and choose that file, everything works. I have put 777 permissons
   > to all folders/files mentioned in possible reasons list.
 * We are going to have to run tests with your feed to understand what’s going wrong.
   Please replicate the problem on a sandbox site at [http://wpallimport.com/debug](http://wpallimport.com/debug)
   and open a support request with all of the details at [https://www.wpallimport.com/support/](https://www.wpallimport.com/support/).

Viewing 1 replies (of 1 total)

The topic ‘Cron import error’ is closed to new replies.

 * ![](https://ps.w.org/wp-all-import/assets/icon-256x256.png?rev=2570179)
 * [WP All Import – Drag & Drop Import for CSV, XML, Excel & Google Sheets](https://wordpress.org/plugins/wp-all-import/)
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 * 1 reply
 * 2 participants
 * Last reply from: [WP All Import](https://wordpress.org/support/users/wpallimport/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/cron-import-error/#post-13873880)
 * Status: resolved