• Resolved wpnn31

    (@wpnn31)


    Hello community,
    First of all a warm hug to all of you that are taking on your time to help people here.
    I am coming to you hoping you can help me, I installed gtranslate on my website and strangelywhen I choose French (original language) or english, the display is OK, but if I choose any other language the plugin seems to rewrite inline css as I see for a very short moment good display and directly the page display change and all of the formating changes, If I switch again to french or english – all good, and getting back to any other languages rewrites css . Is this a known problem, please sorry if I miss it
    Thank you all

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author edo888

    (@edo888)

    Hi,

    Thanks for the kind words.

    In order to be able to help you I will need to see the issue, so please post your website address and possibly mention where should I look if it is something not obvious.

    Thanks! 🙂

    Thread Starter wpnn31

    (@wpnn31)

    Hello Thank you for your message and reply. If you don’t mind I will send website infos in PM and will of course post here the solution you helped to sove out

    Thanks again mate

    Plugin Author edo888

    (@edo888)

    Hi,

    Sorry, forum rules prohibit that. If you cannot post your website address, feel free to sign up for our paid version which most likely will solve the issue you are describing and also you may contact our live chat: https://gtranslate.io/#contact

    Thanks! 🙂

    Thread Starter wpnn31

    (@wpnn31)

    Hey Edo

    Thank you for your message, I had this doubt but can not post third part website (customer) publicly this way. The problem occurs with paid version and that’s why I cancelled trial period as I saw that some people had problems only when pro features are live. But even by passing on simple version it’s the same issue. That’s very strange as with two languages it’s OK but with all others languages the text is red, all of the formating if normal and not respect css theme specific configurations. I have a doubt that this is because actually english and french are official used languages on the website (it was originally in english and I added translted french package) and are probably obligatory tied to theme css whatever plugin is used and when another language is called the css sheets are not called or something like that. Is there a way we can enter in contact outside this forum as you are creator of this plugin and it should be possible to however exchange privatly with you (or just not display website name publicly but we can leave all of the rest here) . I can for example send website name directly on your website contact form or something and we continue all of the discussion here? Thanks mate

    Thread Starter wpnn31

    (@wpnn31)

    oh just very important to precise, when I choose another flag (excepted english and french) for a short, very short moment like 1 second we see good css display and then just after the css call seems broken and display simple not css specific formating
    Thanks

    • This reply was modified 10 months ago by wpnn31.
    Plugin Author edo888

    (@edo888)

    If you have issues with the paid version, please reach our live chat: https://gtranslate.io/#contact

    This forum is for free version users only. WordPress forum rules prohibit answering questions related to the paid version.

    If you want me to check an issue with the free version, you must provide a way to replicate the issue, it can be a demo website. The website address you send must be publicly accessible and not require any special access.

    Thanks! 🙂

    • This reply was modified 10 months ago by edo888.
Viewing 6 replies - 1 through 6 (of 6 total)

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