• Resolved jnlr

    (@jonathanlo)


    Hi there,

    We’re facing an issue with a   in the css inline code… (display: none !important;) which let display a “none” choice inside all Quiz.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi @jonathanlo ,

    I hope this message finds you well. My apologies for the delay in getting back to you.

    I understand you’re encountering an issue with your CSS code where certain elements are not displaying as expected (display: “none”). To assist you effectively, could you please provide more details about the specific section where this issue occurs? Additionally, if possible, sharing a screenshot of the problem would be very helpful. This would allow us to better understand and replicate the issue, so we can provide targeted updates to help resolve it.

    Thank you for your cooperation and patience.

    Best regards,
    Dhanush

    Hi @jonathanlo ,

    I hope you’re doing well.

    As we have not received a response from you, we will proceed with marking this ticket as resolved. If you have any further questions or require additional assistance, please don’t hesitate to reach out. We will be happy to assist you.

    Thank you for your time and attention.

    Best regards,

    Thread Starter jnlr

    (@jonathanlo)

    Hi Dhanush,

    It’s my turn, sorry for delay… I was on phone and not convenient to attach a screenshot. Here is the issue : https://pasteboard.co/ouZXEp8tLIY1.png

    Hope you can reach the image on pasteboard before it will be removed… impossible to embed or attach an Image with this new Comment blocks ?

    Hi @jonathanlo ,

    I hope this email finds you well. Apologies for the delay in responding, and thank you for sharing the screenshot highlighting the exact section where the issue occurs. Your support is greatly appreciated.

    To assist our development team in identifying and resolving this issue effectively, we kindly request you to share the quiz URL from your end. This will enable us to verify the correct path and expedite the resolution process.

    Thank you for your time and cooperation. Please feel free to reach out if you have any further questions or require assistance.

    Best regards,
    Dhanush

    Thread Starter jnlr

    (@jonathanlo)

    Sure ! On this page by example : https://apprendre-la-photo.fr/exposition/
    And you can find other quiz on many pages on this website, the same issue all over.

    Thank you 🙂

    Thread Starter jnlr

    (@jonathanlo)

    Hi Dhanush,

    Any news ? 🙂

    Thank you

    Hi @jonathanlo ,

    I hope this message finds you well.

    I sincerely apologize for the delay in addressing your concern. Due to some internal challenges, our team was unavailable earlier. However, they are now actively replicating the issue you reported and have marked it as a high priority.

    Please rest assured, I will keep you updated promptly with any progress from our end.

    Thank you for your understanding and patience.

    Best regards,

    Hi @jonathanlo ,

    I hope you had a wonderful weekend! Apologies for the delayed response, and thank you for your patience.

    We’ve received an update from our team regarding the CSS issue with the “diskay: none” setting. To resolve this, kindly follow the steps below:

    Go to your Quiz settings.
    Navigate to Style > Custom CSS.
    Add the following CSS code

    .qmn_quiz_container .quiz_section .qmn_radio_answers label {
    display: none;
    }

    Once the code is added, it should address the issue as expected. We appreciate your cooperation in applying this fix.

    Thank you for your time and attention to this matter.

    Best regards,
    Dhanush

Viewing 8 replies - 1 through 8 (of 8 total)

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