Title: CSS weird bug
Last modified: October 7, 2017

---

# CSS weird bug

 *  [josipwp](https://wordpress.org/support/users/josipwp/)
 * (@josipwp)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/css-weird-bug/)
 * Hi,
 * recently I had a problem with my Shop page (link above). The page suddenly has
   majority of empty area but it works sometimes (then another bug activates after
   Shop problem dissapears…).
 * Anyway, I have been trying to solve it for last 5 days without any progress. 
   My (SiteGround) host told me this after a lot of tickets:
 * > “Adem Sherifov
   >  Support GuruPosts: 4427Posted On 7 Oct, 2017 12:53 CDT Thank
   > you for getting back Josip,
   > I have checked the backend and the shop page in particular but could not see
   > anything that would explain the white page issue. I have tried changing the
   > php version of the application but to no avail.
   > However, I discovered that the issue is caused by the second application inside
   > the public_html/sailboatrc.com folder. That was also the reason why you had
   > a redirect inside the .htaccess to that subfolder. Please note that all missing
   > css files are at the following directory:
   > Code:
   >  /home/josipm22/public_html/sailboatrc.com/wp-content/uploads/fusion-
   > scripts
   > While they need to be at /home/josipm22/public_html/wp-content/uploads/fusion-
   > scripts.
   > What you can do in order to resolve the issue is copy the css files from the
   > previous location to /home/josipm22/public_html/wp-content/uploads/fusion-scripts.
   > This is quite a custom setup, so we would advise you to consult with a professional
   > developer with extensive knowledge in WordPress and also maybe in the fusion
   > plugin you have used, in order to properly configure the website.
   > Best Regards,
   > Adem Sherifov
   >  Technical Support Team”
 * [redacted]
 * Anybody, help, please?! I have more “curious data and history of this weird bug
   which suddenly appeared because my Shop page was forking several days without
   any problem, if you need I can c/p my conversations with my host support…
 * With regards,
 * Josip M.
    -  This topic was modified 8 years, 7 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
      Reason: fixed up formatting, removed contact stuff
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcss-weird-bug%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 15 replies - 1 through 15 (of 18 total)

1 [2](https://wordpress.org/support/topic/css-weird-bug/page/2/?output_format=md)
[→](https://wordpress.org/support/topic/css-weird-bug/page/2/?output_format=md)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [8 years, 7 months ago](https://wordpress.org/support/topic/css-weird-bug/#post-9566040)
 * I’m am 100% sure you mean well but please never offer credentials on these forums.
 * [https://make.wordpress.org/support/handbook/forum-welcome/#the-bad-stuff](https://make.wordpress.org/support/handbook/forum-welcome/#the-bad-stuff)
 * Now for the why: The internet is a wonderful place full of very nice people and
   a few very bad ones. I’m sure everyone here is very nice however, by giving some
   ones keys to your house you are trusting they wont steal anything. Likewise the
   person who takes the keys is now responsible for the house FOREVER.
 *  Thread Starter [josipwp](https://wordpress.org/support/users/josipwp/)
 * (@josipwp)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/css-weird-bug/#post-9566085)
 * Well, you are right, but I thought there are some official WordPress help members
   who are visiting this forum…
    Ok, then what can I share, this inspect? [http://prntscr.com/gujd75](http://prntscr.com/gujd75)
   ERROR says failed to load resources :S My programmer left me so I am in a great
   struggle to fix this…
 *  Thread Starter [josipwp](https://wordpress.org/support/users/josipwp/)
 * (@josipwp)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/css-weird-bug/#post-9566137)
 * Here is another weird thing, I created a backup because I needed my shop to work,
   and its fine now, but my homepage is messed up like this now: [http://prntscr.com/gujvu0](http://prntscr.com/gujvu0)
   
   So, anytime when someone types in exactly this: [http://www.sailboatrc.com](http://www.sailboatrc.com)(
   without https), my page is loaded with “double link” as shown in SS.
 * This problem was solved by my host support, but then they mess up my Shop which
   is more important to me…
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/css-weird-bug/#post-9566145)
 * > Well, you are right, but I thought there are some official WordPress help members
   > who are visiting this forum
 * No matter who stops by these forums, the important thing to remember is that 
   they are publicly accessible, everyone can see this topic, and that means that
   all the major search engines can cache it too.
 * If you shared something like a password before Steve removed it, please do change
   that password immediately.
 * As for your site, it does seem to be working properly for me: [http://d.pr/i/MqnsWH/4FwPiEdq](http://d.pr/i/MqnsWH/4FwPiEdq)
 * If it isn’t for you, try clearing your browser’s cache: [http://www.refreshyourcache.com/](http://www.refreshyourcache.com/)
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [8 years, 7 months ago](https://wordpress.org/support/topic/css-weird-bug/#post-9566183)
 * It looks OK to me, too.
 *  Thread Starter [josipwp](https://wordpress.org/support/users/josipwp/)
 * (@josipwp)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/css-weird-bug/#post-9566999)
 * Yeah, the site works fine now because I did a backup, BUT now there is my ‘old
   bug’ back – if you type in manually in URL [http://www.sailboatrc.com](http://www.sailboatrc.com)
   you will actually load on: [https://sailboatrc.com/sailboatrc.com/](https://sailboatrc.com/sailboatrc.com/)
   
   Check it out here: [http://prntscr.com/guqrbp](http://prntscr.com/guqrbp) So,
   all the newcomers who typle [http://www.sailboatrc.com](http://www.sailboatrc.com)(
   without https) will get messed up landing page.
 * If I fix this bug by editing .htaccess file as recommended by my host provider,
   then my Shop page stops working…
    Such a weird thing really, I am killing myself
   for 6 days in a row now with no results.
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [8 years, 7 months ago](https://wordpress.org/support/topic/css-weird-bug/#post-9567228)
 * Please show your .htaccess. There’s probably a 301 redirect for SSL that’s incorrect.
 *  Thread Starter [josipwp](https://wordpress.org/support/users/josipwp/)
 * (@josipwp)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/css-weird-bug/#post-9567451)
 * Well, I have two, this one is from ‘higher tier map, /public_html/.htaccess:
 *     ```
       RewriteEngine on
       RewriteCond %{HTTP_HOST} ^sailboatrc.com$ [NC,OR]
       RewriteCond %{HTTP_HOST} ^www.sailboatrc.com$
       RewriteCond %{REQUEST_URI} !sailboatrc.com/
       RewriteCond %{REQUEST_URI} !^/[0-9]+\..+\.cpaneldcv$
       RewriteCond %{REQUEST_URI} !^/[A-F0-9]{32}\.txt(?:\ Comodo\ DCV)?$
       RewriteRule (.*) /sailboatrc.com/$1 [L]
       ```
   
 * and this one is from subfolder, public_html/public_html/sailboatrc.com:
 *     ```
       # HTTPS forced by SG-Optimizer
       <IfModule mod_rewrite.c>
       RewriteEngine On
       RewriteCond %{HTTPS} off
       RewriteRule ^(.*)$ https://%{SERVER_NAME}%{REQUEST_URI} [R=301,L]
       </IfModule>
       # END HTTPS
       # BEGIN WordPress
       <IfModule mod_rewrite.c>
       RewriteEngine On
       RewriteBase /
       RewriteRule ^index\.php$ - [L]
       RewriteCond %{REQUEST_FILENAME} !-f
       RewriteCond %{REQUEST_FILENAME} !-d
       RewriteRule . /index.php [L]
       </IfModule>
   
       # END WordPress
       ```
   
 * BUT, this was already solved with my Customer Support member who resolved it 
   this way:
 * > “Thank you for getting back Josip,
   > I have removed the redirection entries inside your .htaccess and replaced them
   > with the default WordPress rewrite rules:
   > Code:
   >     ```
   >     # BEGIN WordPress
   >     <IfModule mod_rewrite.c>
   >     RewriteEngine On
   >     RewriteBase /
   >     RewriteRule ^index\.php$ - [L]
   >     RewriteCond %{REQUEST_FILENAME} !-f
   >     RewriteCond %{REQUEST_FILENAME} !-d
   >     RewriteRule . /index.php [L]
   >     </IfModule>
   >     # END WordPress
   >     ```
   > 
   > After doing that, the redirect to the non-existing folder is gone, and you 
   > can verify this by clearing your browser’s cache. You can also check this online
   > tool for the results:
   > [https://geopeeker.com/fetch/?url=WWW.SAILBOATRC.COM](https://geopeeker.com/fetch/?url=WWW.SAILBOATRC.COM)
   > And the reason why the shop page is not showing properly is because a file 
   > is missing from your website:
   > [https://sailboatrc.com/wp-content/uploads/fusion-scripts/b48236d78e83938db8ba69ec655fce7d.js](https://sailboatrc.com/wp-content/uploads/fusion-scripts/b48236d78e83938db8ba69ec655fce7d.js)
   > This file is opened when accessing the shop page but since the files does not
   > exist, the shop is not loading properly. If the website was previously working,
   > we would advise you to run a backup restore for a specific date within 30 calendar
   > days back. Please note that it is not recommended for two applications to share
   > a single database as the changes in one of the websites can break the functionality
   > of the other one.
   > If there is anything else we can help you with, please open a new ticket.”
 * AFTER we did that, the “Double link problem” was gone, but my Shop page was messed
   up with some bug, and then we are back to my first post up above in which I have
   explained that already…
    -  This reply was modified 8 years, 7 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
      Reason: put code in backticks
    -  This reply was modified 8 years, 7 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [8 years, 7 months ago](https://wordpress.org/support/topic/css-weird-bug/#post-9567462)
 * Using the default WP .htaccess file, reset your permalinks. go to settings->permalinks
   and click “save”. See if that fixes the “shop” problem.
 *  Thread Starter [josipwp](https://wordpress.org/support/users/josipwp/)
 * (@josipwp)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/css-weird-bug/#post-9569681)
 * I tried, no help. The same problems remain so I did a backup again to have functional
   Shop at least. Either the Shop works and I have “double link as homepage” problem,
   or the home page loads correct only [http://www.sailboatrc.com](http://www.sailboatrc.com)
   but then my Shop is totally messed up with some bug. (missing .css file from 
   fusion elements…)
 * The one solution could be this which is too advanced for me:
 * “What you can do in order to resolve the issue is copy the css files from the
   previous location to /home/josipm22/public_html/wp-content/uploads/fusion-scripts.”
 * 🙁
 *  Thread Starter [josipwp](https://wordpress.org/support/users/josipwp/)
 * (@josipwp)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/css-weird-bug/#post-9569709)
 * I tried to avoid my lack of programming skills and while the Shop was working
   on my site, I turned on a redirect option from ||www.sailboatrc.com|| to ||https://
   sailboatrc.com|| but then my Shop page got this:
 * “404 – Not Found
    The page you are trying to access does not exist. If this error
   persists, please contact the website webmaster. If you are the webmaster of this
   site make sure that:
 * You have uploaded correctly your files to the public_html directory which is 
   the web-root of your account;
    You have not misspelled the URL. Bear in mind 
   that letters are case sensitive and no white spaces are recommended; In case 
   you have applied SEO – SEF URL rewriting rules, make sure you have re-named the
   htaccess.txt file to .htaccess. If there is already a non-empty .htaccess file
   read it and make sure the necessary rules are un-commented.”
 * So even that quick fix wasn’t able to help me out…
    -  This reply was modified 8 years, 7 months ago by [josipwp](https://wordpress.org/support/users/josipwp/).
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/css-weird-bug/#post-9570743)
 * What do you have set as your Site and WordPress addresses at Settings > General
   in your site’s Dashboard?
 * Also, what do you have your permalinks set as at Settings > Permalinks in your
   site’s Dashboard?
 *  Thread Starter [josipwp](https://wordpress.org/support/users/josipwp/)
 * (@josipwp)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/css-weird-bug/#post-9571012)
 * Both addresses are set like this: [https://sailboatrc.com](https://sailboatrc.com)
 * Permalinks (under Settings) are:
 * Common Settings
    Post name: [https://sailboatrc.com/sample-post/](https://sailboatrc.com/sample-post/)
 * Optional
    Avada portfolio category base: portfolio_category Avada portfolio skill
   base: portfolio_skills Avada portfolio tag base: portfolio_tags Product category
   base: product-category Product tag base: product-tag
 * Product permalinks
    Default: [https://sailboatrc.com/product/sample-product/](https://sailboatrc.com/product/sample-product/)
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/css-weird-bug/#post-9571149)
 * Ok, that’s fine.
 * Next, edit each .htaccess file and rename it to just htaccess (remove the dot).
 * If that solves the main problem (this will cause other problems, so only focus
   on the main problem), add the dot back to each htaccess file until you find the
   one causing the problem.
 *  Thread Starter [josipwp](https://wordpress.org/support/users/josipwp/)
 * (@josipwp)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/css-weird-bug/#post-9624284)
 * Dear James,
 * So, I have tried to erase my double site from cPanel (somehow I have double site
   copied, have no idea who did that…), and I did delete it successfully. So, I 
   deleted first my sailboatrc.com folder and then I saw how that messed up my site(
   Shop not working), so I used backup, and in next turn I deleted the second copied
   site and saw how that messed up my site (404 error). Once I edited .htaccess 
   file to default WordPress code, and once I copied the plugins folder which had
   that one file missing (or was corrupted) – that was messing up my shop page, 
   I had [http://www.sailboatrc.com](http://www.sailboatrc.com) link working excellent
   and with it my Shop page was working great. I was so happy, finally, I copied
   healthy plugins folder instead of the corrupted one, and I have deleted double
   site inside my host data, and my www. link was working great! That lasted for
   about a day, and then again somehow my Shop got messed up, and I only remember
   that I updated some plugins in the meanwhile. So I am back to square one again,
   I used backup again…
    Does that mean that I will run on old plugins now? If it
   does, wouldn’t that slow my page down in future and even cause security issues
   in future? 🙁

Viewing 15 replies - 1 through 15 (of 18 total)

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The topic ‘CSS weird bug’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 18 replies
 * 3 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/css-weird-bug/page/2/#post-9645396)
 * Status: not resolved

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