Title: CSV-Export
Last modified: August 24, 2016

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# CSV-Export

 *  [jemand1101](https://wordpress.org/support/users/jemand1101/)
 * (@jemand1101)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/csv-export-5/)
 * I have to export a csv with all people who signed. But that does not work.
    The
   message I get when debugging is “Fatal error: Call to undefined function mb_convert_encoding()
   in /home/prim-online.at/wp-content/plugins/speakup-email-petitions/includes/csv.
   php on line 107”
 * I and my customer are on a mac with Safari and using MS Office 2008 or 2011. 
   But I tried it doesn’t work with Windows 7 too. I used IE, Chrome, Firefox.
 * Can you please help me to fix that problem?
 * Thank you and best regards Ulrike
 * [https://wordpress.org/plugins/speakup-email-petitions/](https://wordpress.org/plugins/speakup-email-petitions/)

Viewing 1 replies (of 1 total)

 *  [swinggraphics](https://wordpress.org/support/users/swinggraphics/)
 * (@swinggraphics)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/csv-export-5/#post-6064132)
 * mb_convert_encoding is a PHP function. It could be that your server is running
   a **very** old version of PHP. You will need to ask your website host about upgrading
   PHP. You want at least PHP 5.4.
    [http://php.net/manual/en/function.mb-convert-encoding.php](http://php.net/manual/en/function.mb-convert-encoding.php)

Viewing 1 replies (of 1 total)

The topic ‘CSV-Export’ is closed to new replies.

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## Tags

 * [csv](https://wordpress.org/support/topic-tag/csv/)
 * [export](https://wordpress.org/support/topic-tag/export/)
 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)
 * [mac](https://wordpress.org/support/topic-tag/mac/)
 * [Safari](https://wordpress.org/support/topic-tag/safari/)

 * 1 reply
 * 2 participants
 * Last reply from: [swinggraphics](https://wordpress.org/support/users/swinggraphics/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/csv-export-5/#post-6064132)
 * Status: not resolved