Title: Csv image issues
Last modified: August 27, 2020

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# Csv image issues

 *  Resolved [cdfstu](https://wordpress.org/support/users/cdfstu/)
 * (@cdfstu)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/csv-image-issues/)
 * Hello
 * I’m having problems with the csv images being displayed incorrectly when uploaded
   to a WooCommerce site.
 * I label the images on the csv file correctly in a column for the featured image,
   and a column for the gallery images (2 images) namely 230123 and 230123_1, 230123_2
 * However the drop down menu when you upload the csv only lets you choose “images”
   as the location and then the latter files replace the featured product image 
   and I can’t work out how to make it work correctly. Ultimately
    I have about 
   2,000 gallery images that I need to upload to approx 1,000 existing products.
 * Any help appreciated
    Thanks Stu

Viewing 11 replies - 1 through 11 (of 11 total)

 *  [seank123](https://wordpress.org/support/users/seank123/)
 * (@seank123)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/csv-image-issues/#post-13323446)
 * Is this the built in CSV importer?
 * If so, then you only need one column – the first image in there is used as the
   featured, the others as the gallery.
 * So – 230123, 230123_1, 230123_2 in the Images column would give you the featured
   image and two gallery images.
 * Have a look at the CSV format details here: [https://github.com/woocommerce/woocommerce/wiki/Product-CSV-Import-Schema#csv-columns-and-formatting](https://github.com/woocommerce/woocommerce/wiki/Product-CSV-Import-Schema#csv-columns-and-formatting)
 *  Thread Starter [cdfstu](https://wordpress.org/support/users/cdfstu/)
 * (@cdfstu)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/csv-image-issues/#post-13323537)
 * Hi there
 * That’s what I’m using but when I’ve tried even one column with the format you’ve
   suggested it still does the same.
 * the 230123_1, 230123_2 are the only
    Images uploaded and one shows as the featured
   image. Could it be the file names are too similar? Thanks Stuart
 *  [seank123](https://wordpress.org/support/users/seank123/)
 * (@seank123)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/csv-image-issues/#post-13323559)
 * Is the 230123 image on the server?
 * How exactly are you uploading them?
 *  Thread Starter [cdfstu](https://wordpress.org/support/users/cdfstu/)
 * (@cdfstu)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/csv-image-issues/#post-13323579)
 * Hi Sean
 * I’ve already uploaded the images and they are in the media area already.
 * It must be something simple but for the life of me I can’t see it
 * Thanks
    Stu
 *  [seank123](https://wordpress.org/support/users/seank123/)
 * (@seank123)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/csv-image-issues/#post-13323638)
 * Are you sure there is a file called 230123?
 *  Thread Starter [cdfstu](https://wordpress.org/support/users/cdfstu/)
 * (@cdfstu)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/csv-image-issues/#post-13323678)
 * Hi Sean
 * So the 230123 would be the calendar
 * And the respective -1 & _2 the inner and reverse side.
 * Should rename them a & b do you think?
    Cheers
 *  [seank123](https://wordpress.org/support/users/seank123/)
 * (@seank123)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/csv-image-issues/#post-13323769)
 * You could try renaming.
 * Wordpress adds _1, _2 etc to image names if you upload two with the same name–
   or if you upload a copy of an image before you delete the original – so that 
   might be confusing it?
 *  Thread Starter [cdfstu](https://wordpress.org/support/users/cdfstu/)
 * (@cdfstu)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/csv-image-issues/#post-13323799)
 * Yeah that’s a good point – and I’ll give it a go.
    Much appreciated Stu
 *  Thread Starter [cdfstu](https://wordpress.org/support/users/cdfstu/)
 * (@cdfstu)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/csv-image-issues/#post-13324183)
 * Update:
 * So it worked as long as I provided the full url of the first image I already 
   uploaded, and then just the numbers of the following two (210230_1,210230_b)
 * Obviously this means I still need to go into each listing to get the Url.
 * Any suggestions?
    Thanks
 *  Plugin Support [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/)
 * (@drwpcom)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/csv-image-issues/#post-13536946)
 * Hi [@cdfstu](https://wordpress.org/support/users/cdfstu/). Be sure to include
   the extension of the images as well in the csv file. We have an FAQ on importing
   photos to help you here – [https://docs.woocommerce.com/document/product-csv-import-suite-faq-troubleshooting/#section-9](https://docs.woocommerce.com/document/product-csv-import-suite-faq-troubleshooting/#section-9)
 *  Plugin Support [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/)
 * (@drwpcom)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/csv-image-issues/#post-13571117)
 * Hi [@cdfstu](https://wordpress.org/support/users/cdfstu/). I shared the wrong
   link for images. [This](https://docs.woocommerce.com/document/product-csv-importer-exporter/)
   is the correct guide.
 * However, we haven’t heard from you in a while. I hope that means that you’ve 
   resolved the issue. If you have any other questions, please feel free to start
   a new thread.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Csv image issues’ is closed to new replies.

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 * Last reply from: [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/csv-image-issues/#post-13571117)
 * Status: resolved