Title: CSV import bug
Last modified: December 28, 2018

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# CSV import bug

 *  Resolved [dromanov31](https://wordpress.org/support/users/dromanov31/)
 * (@dromanov31)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/csv-import-bug/)
 * Hello!
 * When importing from csv file the plugin imports several rows (each time different
   amount). The trouble is that it imports not all rows but part of them. So I can’t
   import whole table at once.
 * Thanks in advance!

Viewing 11 replies - 1 through 11 (of 11 total)

 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/csv-import-bug/#post-11034049)
 * Hi,
 * thanks for your post, and sorry for the trouble.
 * Can you make this CSV file available somewhere, e.g. upload it somewhere? And
   where (which program) does the CSV file come from?
 * Regards,
    Tobias
 *  Thread Starter [dromanov31](https://wordpress.org/support/users/dromanov31/)
 * (@dromanov31)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/csv-import-bug/#post-11034811)
 * There are four examples of CSV files in this archive: [https://drive.google.com/open?id=1jNi5ah6wlvyfijyEo-4cXyBF8cVAna4u](https://drive.google.com/open?id=1jNi5ah6wlvyfijyEo-4cXyBF8cVAna4u)
 * CSV come from Google Docs (Tables).
 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/csv-import-bug/#post-11036146)
 * Hi,
 * ok, and how are you importing these? Are you uploading single CSV files, or the
   ZIP archive? Or are you using the URL import source? And are all four files not
   working properly?
 * Regards,
    Tobias
 *  Thread Starter [dromanov31](https://wordpress.org/support/users/dromanov31/)
 * (@dromanov31)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/csv-import-bug/#post-11037890)
 * Hello!
 * I’m importing single CSV files by file upload.
 * All four are importing with bugs (not all rows imported).
 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/csv-import-bug/#post-11038492)
 * Hi,
 * I now tried directly importing all four tables (by directly importing the ZIP
   file), and they are all imported fine.
    What happens if you directly upload/import
   the ZIP file?
 * Regards,
    Tobias
 *  Thread Starter [dromanov31](https://wordpress.org/support/users/dromanov31/)
 * (@dromanov31)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/csv-import-bug/#post-11039503)
 * Hello, Tobias
 * Directly importing ZIP file causes the same bug. Tables imported are not complete.
   
   Maybe there are conflicts or configuration errors on my site?
 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/csv-import-bug/#post-11039565)
 * Hi,
 * yes, that’s likely then. The server needs full PHP ZIP and UTF-8 support.
 * Can you maybe export the wrongly imported tables to a ZIP archive and upload 
   that somewhere? That way, I can directly compare the tables maybe.
 * Regards,
    Tobias
 *  Thread Starter [dromanov31](https://wordpress.org/support/users/dromanov31/)
 * (@dromanov31)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/csv-import-bug/#post-11039610)
 * I’ve exported these bad tables and got corrupted ZIP archive, which could not
   be opened with Windows standard ZIP utility.
 * I opened ZIP with 7-Zip open source software, and tables inside the archive are
   not complete again.
 * Here is the link to the exported archive: [https://drive.google.com/open?id=1L8MPSRiQZ1k7Kv9kP4FaxxH1di-Jff3S](https://drive.google.com/open?id=1L8MPSRiQZ1k7Kv9kP4FaxxH1di-Jff3S)
 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/csv-import-bug/#post-11040017)
 * Hi,
 * ok, that’s strange. I can therefore only assume that something with the character
   encoding configuration is not working probably on your server 🙁 Unfortunately,
   I don’t really know how I can help with this, because I’m not an expert with 
   this. You should check if everything is configured for UTF-8 on the server.
 * Regards,
    Tobias
 *  Thread Starter [dromanov31](https://wordpress.org/support/users/dromanov31/)
 * (@dromanov31)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/csv-import-bug/#post-11040239)
 * Thanks a lot Tobias!
 * I’ll try to check server settings. For me it is a strange bug too.
 * Thanks for your patience and happy New year!
 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/csv-import-bug/#post-11040430)
 * Hi,
 * if you find something that I can do, please let me know!
 * Best wishes and a Happy New Year, too,
    Tobias

Viewing 11 replies - 1 through 11 (of 11 total)

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## Tags

 * [csv](https://wordpress.org/support/topic-tag/csv/)
 * [Import](https://wordpress.org/support/topic-tag/import/)

 * 11 replies
 * 2 participants
 * Last reply from: [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/csv-import-bug/#post-11040430)
 * Status: resolved