CSV import doesn't work

  • Resolved dylanhonza

    (@dylanhonza)


    11 years, 6 months ago

    Hi,
    I create a few registration forms and in each form I added a few new user fields (such as: Mobile phone, Address, etc). I was trying to named these fields with unique names to pretend its mixing.

    I’m trying to export User detail data, including these user filds, edit in Excel and import back into MailPoet Plugin. All the import process seems to be finished correctly, but no data are imported (or overwriten the old) in the user details profile.

    I had current plugin version 2.6.14 (WP 4.0.1) and I tried to downgrade to 2.6.11, but nothing was happend. Still the same error.

    Am I dooing something wrong?

    Thank you in advance
    Honza

    https://ww.wp.xz.cn/plugins/wysija-newsletters/

Viewing 1 replies (of 1 total)
  • Wysija

    (@wysija)

    11 years, 5 months ago

    Hello dylanhonza,

    That’s right! MailPoet will never update or overwrite existing subscribers. So if you want to re-import them with additional data, you’ll have to delete them first and the import again.

Viewing 1 replies (of 1 total)

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