Title: CSV import issues. Receiving an error Last modified: April 3, 2020 --- # CSV import issues. Receiving an error * Resolved [rodsstuff](https://wordpress.org/support/users/rodsstuff/) * (@rodsstuff) * [6 years, 2 months ago](https://wordpress.org/support/topic/csv-import-issues-receiving-an-error/) * I exported my inventory file made updates and now when I try and import the file I get an error. “Sorry, this file type is not permitted for security reasons.” I exported a file then tried importing it with no changes made and I still get the error. I didn’t even open the file. Exported it then tried importing the same file. Same error. Viewing 7 replies - 1 through 7 (of 7 total) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 2 months ago](https://wordpress.org/support/topic/csv-import-issues-receiving-an-error/#post-12623942) * Hi there! When you say an inventory file, what do you mean, exactly? A product? Are you using the built-in Product CSV importer/exporter? * Thread Starter [rodsstuff](https://wordpress.org/support/users/rodsstuff/) * (@rodsstuff) * [6 years, 2 months ago](https://wordpress.org/support/topic/csv-import-issues-receiving-an-error/#post-12627223) * Yes I am using the built-in CSV importer/export and yes products. A CSV file of my products. I exported my products, made the updates and then tried to import it back in to update them. The import failed with the error. It has been working fine until 4 days ago. I can even export a product file using the built-in exporter save it to my computer then turn around and try to import it back in with no changes using the built-in importer and I still get the error. * Thread Starter [rodsstuff](https://wordpress.org/support/users/rodsstuff/) * (@rodsstuff) * [6 years, 2 months ago](https://wordpress.org/support/topic/csv-import-issues-receiving-an-error/#post-12648580) * Does anyone have any ideas or suggestions? * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 2 months ago](https://wordpress.org/support/topic/csv-import-issues-receiving-an-error/#post-12651339) * Hi [@rodsstuff](https://wordpress.org/support/users/rodsstuff/)! Thanks for the additional info! Do you have any security plugins on your site that were updated recently that could be causing this? * Can you send us your system status report? You can find that by going to WooCommerce > Status in your dashboard, then clicking “Get system report,” then “Copy for support.” * Thread Starter [rodsstuff](https://wordpress.org/support/users/rodsstuff/) * (@rodsstuff) * [6 years, 1 month ago](https://wordpress.org/support/topic/csv-import-issues-receiving-an-error/#post-12662874) * ``` ### WordPress Environment ### WordPress address (URL): https://allaboutbikers.com/aabstore Site address (URL): https://allaboutbikers.com/aabstore WC Version: 4.0.1 REST API Version: ✔ 1.0.7 WC Blocks Version: ✔ 2.5.14 Action Scheduler Version: ✔ 3.1.4 WC Admin Version: ✔ 1.0.3 Log Directory Writable: ✔ WP Version: 5.4 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.11 PHP Post Max Size: 128 MB PHP Time Limit: 600 PHP Max Input Vars: 2000 cURL Version: 7.45.0 OpenSSL/1.0.1e SUHOSIN Installed: – MySQL Version: 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Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #207 - /shop/ Cart: #208 - /cart/ Checkout: #209 - /checkout/ My account: #210 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Porto Child Version: 1.1 Author URL: https://www.portotheme.com/ Child Theme: ✔ Parent Theme Name: Porto Parent Theme Version: 5.2.2 Parent Theme Author URL: http://www.portotheme.com/ WooCommerce Support: ✔ ### Templates ### Overrides: porto/woocommerce/archive-product.php porto/woocommerce/cart/cart-shipping.php porto/woocommerce/cart/cart-totals.php porto/woocommerce/cart/cart.php porto/woocommerce/cart/cross-sells.php porto/woocommerce/cart/mini-cart.php porto/woocommerce/cart/proceed-to-checkout-button.php porto/woocommerce/cart/shipping-calculator.php porto/woocommerce/checkout/form-billing.php porto/woocommerce/checkout/form-checkout.php porto/woocommerce/checkout/form-coupon.php porto/woocommerce/checkout/form-login.php porto/woocommerce/checkout/form-pay.php porto/woocommerce/checkout/payment.php porto/woocommerce/checkout/review-order.php porto/woocommerce/content-product.php porto/woocommerce/content-product_cat.php porto/woocommerce/content-single-product.php porto/woocommerce/content-widget-product.php porto/woocommerce/global/form-login.php porto/woocommerce/global/quantity-input.php porto/woocommerce/global/wrapper-start.php porto/woocommerce/loop/add-to-cart.php porto/woocommerce/loop/loop-end.php porto/woocommerce/loop/loop-start.php porto/woocommerce/loop/no-products-found.php porto/woocommerce/loop/orderby.php porto/woocommerce/loop/pagination.php porto/woocommerce/loop/rating.php porto/woocommerce/loop/sale-flash.php porto/woocommerce/myaccount/downloads.php porto/woocommerce/myaccount/form-add-payment-method.php porto/woocommerce/myaccount/form-edit-account.php porto/woocommerce/myaccount/form-edit-address.php porto/woocommerce/myaccount/form-login.php porto/woocommerce/myaccount/form-lost-password.php porto/woocommerce/myaccount/form-reset-password.php porto/woocommerce/myaccount/lost-password-confirmation.php porto/woocommerce/myaccount/my-account.php porto/woocommerce/myaccount/my-address.php porto/woocommerce/myaccount/my-downloads.php porto/woocommerce/myaccount/my-orders.php porto/woocommerce/myaccount/orders.php porto/woocommerce/myaccount/payment-methods.php porto/woocommerce/myaccount/view-order.php porto/woocommerce/order/form-tracking.php porto/woocommerce/order/tracking.php porto/woocommerce/single-product/add-to-cart/simple.php porto/woocommerce/single-product/add-to-cart/variable.php porto/woocommerce/single-product/meta.php porto/woocommerce/single-product/product-attributes.php /home/aab/public_html/aabstore/wp-content/plugins/woo-variation-gallery/templates/product-images.php /home/aab/public_html/aabstore/wp-content/plugins/woo-variation-gallery/templates/product-thumbnails.php porto/woocommerce/single-product/rating.php porto/woocommerce/single-product/related.php porto/woocommerce/single-product/review-meta.php porto/woocommerce/single-product/review-rating.php porto/woocommerce/single-product/review.php porto/woocommerce/single-product/sale-flash.php porto/woocommerce/single-product/short-description.php porto/woocommerce/single-product/tabs/tabs.php porto/woocommerce/single-product/title.php porto/woocommerce/single-product/up-sells.php porto/woocommerce/single-product-reviews.php ### Action Scheduler ### Complete: 3,234 Oldest: 2020-03-12 13:28:50 +0000 Newest: 2020-04-06 00:15:24 +0000 Failed: 1 Oldest: 2020-01-10 23:56:26 +0000 Newest: 2020-01-10 23:56:26 +0000 ``` * [Remi Corson](https://wordpress.org/support/users/corsonr/) * (@corsonr) * Automattic Happiness Engineer * [6 years, 1 month ago](https://wordpress.org/support/topic/csv-import-issues-receiving-an-error/#post-12666047) * Hi there, * Thanks for the status report. I’d suggest you follow this guide to solve your upload issue: * – [https://www.interserver.net/tips/kb/fix-wordpress-error-sorry-file-type-not-permitted-security-reasons/](https://www.interserver.net/tips/kb/fix-wordpress-error-sorry-file-type-not-permitted-security-reasons/) * [Remi Corson](https://wordpress.org/support/users/corsonr/) * (@corsonr) * Automattic Happiness Engineer * [6 years, 1 month ago](https://wordpress.org/support/topic/csv-import-issues-receiving-an-error/#post-12713194) * We haven’t heard back from you in a while, so I’m going to mark this as resolved– if you have any further questions, you can start a new thread. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘CSV import issues. Receiving an error’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 7 replies * 3 participants * Last reply from: [Remi Corson](https://wordpress.org/support/users/corsonr/) * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/csv-import-issues-receiving-an-error/#post-12713194) * Status: resolved