Title: csv import problem Last modified: August 21, 2016 --- # csv import problem * Resolved [ntorvik](https://wordpress.org/support/users/ntorvik/) * (@ntorvik) * [13 years, 1 month ago](https://wordpress.org/support/topic/csv-import-problem-2/) * I have done everything humanly possible to try and get a single line to import as a test. I just can’t figure it out so I desperately could use some assistance. I keep getting an error with my header row. All headers come back as invalid thus import fails. I have tried omitting various header row labels to no avail. I can send you my CSV which basically has two lines in it but here they are for brevity: * ID LABEL TYPE Syntax 3 “XP (Basic Install)” select “5”,”4″,”3″,”2″,”1″,”N/A” * There already is an ID 3 but I presume this will overwrite. * Thank you sir and I fully intend to donate if I can get this to work. I have a mass load of form data I need to convert from excel. * Regards, Norm * [http://wordpress.org/extend/plugins/gravity-forms-mass-import/](http://wordpress.org/extend/plugins/gravity-forms-mass-import/) Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Author [aryanduntley](https://wordpress.org/support/users/dunar21/) * (@dunar21) * [13 years, 1 month ago](https://wordpress.org/support/topic/csv-import-problem-2/#post-3690091) * uhm, not sure where your problems exist. Send me a screenshot of the table headers that are shown when you first pick the form you want to import into. Then send me your csv file you are attempting to upload. [aryanduntley@gmail.com](https://wordpress.org/support/topic/csv-import-problem-2/aryanduntley@gmail.com?output_format=md) * Thread Starter [ntorvik](https://wordpress.org/support/users/ntorvik/) * (@ntorvik) * [13 years, 1 month ago](https://wordpress.org/support/topic/csv-import-problem-2/#post-3690093) * files sent. Thanks. * Plugin Author [aryanduntley](https://wordpress.org/support/users/dunar21/) * (@dunar21) * [13 years, 1 month ago](https://wordpress.org/support/topic/csv-import-problem-2/#post-3690108) * You’ve got double quotes all over the place. That is bound to mess things up. Plus there are 10 entries, you only have 9 fields. Also, the headers must ALL match and be in double quotes also. * Plugin Author [aryanduntley](https://wordpress.org/support/users/dunar21/) * (@dunar21) * [13 years, 1 month ago](https://wordpress.org/support/topic/csv-import-problem-2/#post-3690154) * Did you get the returned file in my email? * Thread Starter [ntorvik](https://wordpress.org/support/users/ntorvik/) * (@ntorvik) * [13 years, 1 month ago](https://wordpress.org/support/topic/csv-import-problem-2/#post-3690224) * I did, thank you. I sent you a follow up reply in your private email. * Thread Starter [ntorvik](https://wordpress.org/support/users/ntorvik/) * (@ntorvik) * [13 years, 1 month ago](https://wordpress.org/support/topic/csv-import-problem-2/#post-3690225) * Ok…looks like I understand. The records in the form have to already exist. The data from the CSV is only used to input the data into an already existing form. I was expecting it to create a new entry for me and that is why it was failing. * Plugin Author [aryanduntley](https://wordpress.org/support/users/dunar21/) * (@dunar21) * [13 years, 1 month ago](https://wordpress.org/support/topic/csv-import-problem-2/#post-3690226) * Right, except that “new entry” is what it does. What you mean by new entry is new form or new tables in a form. An entry is an entry into an existing form. That is what this plugin does, it imports data from a csv file into an existing form and that data will be available in your “entries” section for that form. * Plugin Author [aryanduntley](https://wordpress.org/support/users/dunar21/) * (@dunar21) * [13 years, 1 month ago](https://wordpress.org/support/topic/csv-import-problem-2/#post-3690227) * Plugin Author [aryanduntley](https://wordpress.org/support/users/dunar21/) * (@dunar21) * [13 years, 1 month ago](https://wordpress.org/support/topic/csv-import-problem-2/#post-3690229) * Gravity forms does have an import for creating new forms built in. If you export a form, you will be able to ascertain the xml structure for the forms and import in that same manner. * Thread Starter [ntorvik](https://wordpress.org/support/users/ntorvik/) * (@ntorvik) * [13 years, 1 month ago](https://wordpress.org/support/topic/csv-import-problem-2/#post-3690230) * That is actually a great idea. it looks like I will have to do both steps to get my data importedinto GF. Step 1, export a sample then expand it as needed with all my table structures, Step 2, then I can use your imported to bring the data over. * Thanks again for your very -very- quick responses and helping me. 🙂 * Plugin Author [aryanduntley](https://wordpress.org/support/users/dunar21/) * (@dunar21) * [13 years, 1 month ago](https://wordpress.org/support/topic/csv-import-problem-2/#post-3690233) * Sure. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘csv import problem’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/gravity-forms-mass-import_2d377a. svg) * [Gravity Forms Mass Import](https://wordpress.org/plugins/gravity-forms-mass-import/) * [Frequently Asked Questions](https://wordpress.org/plugins/gravity-forms-mass-import/#faq) * [Support Threads](https://wordpress.org/support/plugin/gravity-forms-mass-import/) * [Active Topics](https://wordpress.org/support/plugin/gravity-forms-mass-import/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/gravity-forms-mass-import/unresolved/) * [Reviews](https://wordpress.org/support/plugin/gravity-forms-mass-import/reviews/) * 11 replies * 2 participants * Last reply from: [aryanduntley](https://wordpress.org/support/users/dunar21/) * Last activity: [13 years, 1 month ago](https://wordpress.org/support/topic/csv-import-problem-2/#post-3690233) * Status: resolved