Title: [cusrev_reviews] shortcode doesn’t work
Last modified: April 27, 2022

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# [cusrev_reviews] shortcode doesn’t work

 *  Resolved [zelph14](https://wordpress.org/support/users/zelph14/)
 * (@zelph14)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/cusrev_reviews-shortcode-doesnt-work/)
 * Hi,
 * I have two websites, on the first one I set up Customer Reviews plugin without
   any problem and put [cusrev_reviews] shortcode on the product page. Here’s an
   example : [https://foudefoot.fr/produit/sticker-joueur-de-foot/](https://foudefoot.fr/produit/sticker-joueur-de-foot/)
 * On the other website, which is under the same theme with the same version of 
   theme and the same version of plugin, it doesn’t work.
 * I copied and pasted the product page structure code from the original website
   to my new website and you can see that product pages are exactly the same, but
   the shortcode doesn’t work.
    [https://kissly.fr/produit/box-mensuelle/](https://kissly.fr/produit/box-mensuelle/)
 * One more thing, there’s no link at the top of the page, with the count of reviews.
   This is weird as there’s a link on my other website and this is the same plugin.
 * Shortcode is enabled and the settings between both websites are exactly the same.
 * Do you have any ideas ?
 * Thanks
    -  This topic was modified 4 years, 1 month ago by [zelph14](https://wordpress.org/support/users/zelph14/).

Viewing 1 replies (of 1 total)

 *  Thread Starter [zelph14](https://wordpress.org/support/users/zelph14/)
 * (@zelph14)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/cusrev_reviews-shortcode-doesnt-work/#post-15599193)
 * I figured out the problem: I created products before I enabled reviews on WooCommerce
   settings. If you have the same problem just check that reviews are enabled in
   all product pages in **Product data > Advanced**

Viewing 1 replies (of 1 total)

The topic ‘[cusrev_reviews] shortcode doesn’t work’ is closed to new replies.

 * ![](https://ps.w.org/customer-reviews-woocommerce/assets/icon-256x256.png?rev
   =2532349)
 * [Customer Reviews for WooCommerce](https://wordpress.org/plugins/customer-reviews-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/customer-reviews-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/customer-reviews-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/customer-reviews-woocommerce/reviews/)

 * 1 reply
 * 1 participant
 * Last reply from: [zelph14](https://wordpress.org/support/users/zelph14/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/cusrev_reviews-shortcode-doesnt-work/#post-15599193)
 * Status: resolved