Title: Custom Conversions
Last modified: November 9, 2017

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# Custom Conversions

 *  [shamoonak](https://wordpress.org/support/users/shamoonak/)
 * (@shamoonak)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/custom-conversions/)
 * I’ve created Custom conversion in FB but they stop running when I activate pixel
   caffeine. Here are my custom conversion settings: [http://prntscr.com/h8grk8](http://prntscr.com/h8grk8)
 * I ended up adding all possible fields to make the custom conversion pixel fire
   but it doesn’t. Here are some settings I’ve made: [http://prntscr.com/h8gs1w](http://prntscr.com/h8gs1w)
   and [http://prntscr.com/h8gsg5](http://prntscr.com/h8gsg5)
 * I’m getting these errors from Facebook: [http://prntscr.com/h8gsve](http://prntscr.com/h8gsve)
   and [http://prntscr.com/h8gus9](http://prntscr.com/h8gus9)
    These show that the
   Pixel Caffeine plugin isn’t doing Advanced Matching. Secondly, it is also not
   passing all the variables for Advanced matching.
 * I haven’t a single sale today but look at what my pixel is doing: [http://prntscr.com/h8gt7t](http://prntscr.com/h8gt7t)
 * Look at all these Add to Carts: [http://prntscr.com/h8gtv5](http://prntscr.com/h8gtv5)
   
   The Add To Cart event should only fire from [http://biohomepk.com/cart/](http://biohomepk.com/cart/)
 * Another reason why I think custom conversions are not firing is because it is
   not passing the product category variables.
 * Please guide me as to what changes I need to make. Also, can you please do a 
   training showing all the features and how to use them in FB. I really don’t understand
   the conversions/events tab and Advanced matching. How do I get these 2 things
   to work properly?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcustom-conversions%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [shamoonak](https://wordpress.org/support/users/shamoonak/)
 * (@shamoonak)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/custom-conversions/#post-9668517)
 * Also, the plugin isn’t passing the data for the conversion value.
    -  This reply was modified 8 years, 7 months ago by [shamoonak](https://wordpress.org/support/users/shamoonak/).
 *  Plugin Author [Antonino Scarfì](https://wordpress.org/support/users/antoscarface/)
 * (@antoscarface)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/custom-conversions/#post-9676804)
 * Hi,
 * it’s not very clear to me the thing about the custom conversion from facebook.
   Where do you create it?
 * Keep in mind that:
    1) the custom conversions event fro your e-commerce are automatically
   managed by Pixel Caffeine if you have WooCommerce installed. So, you don’t need
   to do anything on facebook account or on your website to make it work. Just, 
   active the third box of General Settings (the box about the e-commerce feature)
   and it will fire the pixel automatically. 2) The Conversions/Events tab gives
   you the ability to add some custom events you need. So, for example, whatever
   event to fire when you click a particular link in the page or when you visit 
   a specific page, or when you trigger a click in any element of the page.
 * Also, I don’t see Pixel Caffeine working on your website. I see many hard-coded
   facebook pixel events in your source code, but anything regarding Pixel Caffeine.
 * Finally, please read this topic before to continue to investigate about your 
   problem and give next reply to me: [https://wordpress.org/support/topic/before-posting-to-read-before-posting-a-topic/](https://wordpress.org/support/topic/before-posting-to-read-before-posting-a-topic/).
 * Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Custom Conversions’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/pixel-caffeine_e2ce0c.svg)
 * [Pixel Caffeine](https://wordpress.org/plugins/pixel-caffeine/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/pixel-caffeine/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/pixel-caffeine/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/pixel-caffeine/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pixel-caffeine/reviews/)

## Tags

 * [conversion](https://wordpress.org/support/topic-tag/conversion/)

 * 2 replies
 * 2 participants
 * Last reply from: [Antonino Scarfì](https://wordpress.org/support/users/antoscarface/)
 * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/custom-conversions/#post-9676804)
 * Status: not resolved