Title: Custom fields
Last modified: December 17, 2025

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# Custom fields

 *  Resolved [natydamele23](https://wordpress.org/support/users/natydamele23/)
 * (@natydamele23)
 * [5 months, 3 weeks ago](https://wordpress.org/support/topic/custom-fields-446/)
 * hi! we created a custom field date in mailchimp audience and woocommerce checkout
   but its not synchronized, neither phone, could you help us? thanks u!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [KJ](https://wordpress.org/support/users/kjvextras/)
 * (@kjvextras)
 * [5 months, 3 weeks ago](https://wordpress.org/support/topic/custom-fields-446/#post-18762601)
 * Hi I am not sure I understand your issue – In order to best help, do you mind
   Enabling the **Remote Diagnostics** feature found in the plugin’s Settings tab.
   This allows the Mailchimp for WooCommerce development team to diagnose and fix
   the issue remotely. Then drop or URL so I can take a deep dive into what may 
   be going on
 * Common issues: If products failing to sync to Mailchimp, this may occur due to
   plugin conflicts or specific product types, such as subscription-based products.
 * Test for Plugin Conflicts:
 * Temporarily disable all other plugins except WooCommerce and Mailchimp.
   Check
   if the product sync issue resolves. If it does, re-enable the plugins one at 
   a time to identify the conflicting plugin. Remember to test syncing after each
   plugin is reactivated.
 *  Plugin Support [KJ](https://wordpress.org/support/users/kjvextras/)
 * (@kjvextras)
 * [3 months ago](https://wordpress.org/support/topic/custom-fields-446/#post-18847066)
 * Hi there, we’re going to close out this ticket for now since it’s been a few 
   weeks since we’ve been in touch.
 * Please let us know if you still need any help and we’ll be glad to reopen and
   troubleshoot further.
 * Please note, that the best way to reach us is over at the GitHub plugin page:
   [https://github.com/mailchimp/mc-woocommerce/](https://github.com/mailchimp/mc-woocommerce/).
   From there, you can receive direct responses from the development team, log new
   issues, [download the latest version v6.0](https://github.com/mailchimp/mc-woocommerce/releases/tag/v6.0),
   and track existing support tickets. Thanks again!
 * If you’re happy with this integration, please consider leaving a [5-star review](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/reviews/).
   Your feedback helps other WooCommerce customers find this integration and helps
   support future development.

Viewing 2 replies - 1 through 2 (of 2 total)

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 * [Mailchimp for WooCommerce](https://wordpress.org/plugins/mailchimp-for-woocommerce/)
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 * 3 replies
 * 2 participants
 * Last reply from: [KJ](https://wordpress.org/support/users/kjvextras/)
 * Last activity: [3 months ago](https://wordpress.org/support/topic/custom-fields-446/#post-18847066)
 * Status: resolved