Title: Custom Fields and E-mails
Last modified: July 26, 2021

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# Custom Fields and E-mails

 *  Resolved [w4nc](https://wordpress.org/support/users/w4nc/)
 * (@w4nc)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/custom-fields-and-e-mails/)
 * I know this question comes up quite a bit. The extra product fields do not appear
   in my emails. Confirmation emails or New Order emails. I’m sure I haven’t changed
   anything, but there may be something in my themes code maybe? I’m not sure if
   I’m using Ajax add to cart or not. I havn’t added anything but could be? How 
   do i check?
 * Any help would be great. Thank you!
 * -S
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcustom-fields-and-e-mails%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [ThemeHigh](https://wordpress.org/support/users/themehigh/)
 * (@themehigh)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/custom-fields-and-e-mails/#post-14706015)
 * We can see that the fields are not even showing on your cart page. Your issue
   needs a detailed check. Could you please raise a ticket through our website? 
   We hope our technical team will be able to help you.
 * Thank you!
 *  Plugin Author [ThemeHigh](https://wordpress.org/support/users/themehigh/)
 * (@themehigh)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/custom-fields-and-e-mails/#post-14774286)
 * We hope your issue is resolved.
 * We are going to mark this thread as resolved.
 * Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Custom Fields and E-mails’ is closed to new replies.

 * ![](https://ps.w.org/woo-extra-product-options/assets/icon-256x256.gif?rev=3241643)
 * [Extra Product Options For WooCommerce | Custom Product Addons and Fields](https://wordpress.org/plugins/woo-extra-product-options/)
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## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)
 * [extra product options](https://wordpress.org/support/topic-tag/extra-product-options/)

 * 2 replies
 * 2 participants
 * Last reply from: [ThemeHigh](https://wordpress.org/support/users/themehigh/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/custom-fields-and-e-mails/#post-14774286)
 * Status: resolved