Title: Custom fields emails
Last modified: November 12, 2016

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# Custom fields emails

 *  Resolved [twistedpepper](https://wordpress.org/support/users/twistedpepper/)
 * (@twistedpepper)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/custom-fields-emails/)
 * Hello,
    We bought the plugin a few days ago and have customised it to our needs,
   however, we need all the custom fields to be sent to us in an email for our records.
   Sadly we only see the fields themselves in the email and not the user based input.
   This is critical for us to have. Can someone please explain where we may have
   gone wrong? For example;
 *     ```
       <p>New registered member on {{site_name}}.</p>
       <p>Username:{{username}}</p>
       <p>E-mail:{{user_email}}</p>
   
       First Name:{{first_name}}
   
       Last Name:{{last_name}}
   
       Date Of Birth :{{custom_field_dob}}
       ```
   
 * Doesn’t send.
 * Also, is there a way we can drop the username and password. We need this for 
   members to register with the site for hotel/club registrations and nothing more.
   
   A username and pass really isn’t necessary and would be amazing if we could drop
   that please.
 * We have submitted a ticket but unsure if you’ve received it.
    Very many thanks!
   🙂

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Thread Starter [twistedpepper](https://wordpress.org/support/users/twistedpepper/)
 * (@twistedpepper)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/custom-fields-emails/#post-8427770)
 * Thank you for any help
 *  [Teodor Cosofret](https://wordpress.org/support/users/teodor-cosofret/)
 * (@teodor-cosofret)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/custom-fields-emails/#post-8434224)
 * Hi,
 * Thank you for reaching out to us and for your purchase.
 * From your explanation I understand that you are using the [Admin Email Customizer](https://www.cozmoslabs.com/docs/profile-builder-2/modules/admin-email-customizer/)
   module to customize the emails sent to the admin after registration and the data
   added by the user, in the Registration form, is not displayed inside the email
   notification. Is this correct?
 * The username and password fields are mandatory fields and we can’t remove them
   from the form since the user wants to register on your domain. What you can do
   is to go to Profile Builder -> General Settings -> Allow Users to Log in With:
   Email. By doing this users will be able to register / login using only the Email
   address, but the password is still needed.
 * Please send the [support ticket](https://www.cozmoslabs.com/support/) again because
   we didn’t receive it and we are not allowed to offer support for paid plugins
   on these free forums.
 * I will wait for your ticket and we will continue our conversation there.
 * Best regards,
    -  This reply was modified 9 years, 7 months ago by [Teodor Cosofret](https://wordpress.org/support/users/teodor-cosofret/).
    -  This reply was modified 9 years, 7 months ago by [Teodor Cosofret](https://wordpress.org/support/users/teodor-cosofret/).
 *  Thread Starter [twistedpepper](https://wordpress.org/support/users/twistedpepper/)
 * (@twistedpepper)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/custom-fields-emails/#post-8438722)
 * Hello and thank you,
    I do have a ticket open already and look forward to hearing
   from you there. Yes correct, the emails don’t send with input fields added. Thank
   you very much.
 *  Thread Starter [twistedpepper](https://wordpress.org/support/users/twistedpepper/)
 * (@twistedpepper)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/custom-fields-emails/#post-8438731)
 * Ah okay, will resubmit. 🙂
 *  Thread Starter [twistedpepper](https://wordpress.org/support/users/twistedpepper/)
 * (@twistedpepper)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/custom-fields-emails/#post-8442993)
 * Hi can you please confirm you’ve had the new ticket we opened yesterday?
    Thank
   you
 *  [Teodor Cosofret](https://wordpress.org/support/users/teodor-cosofret/)
 * (@teodor-cosofret)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/custom-fields-emails/#post-8444091)
 * Hi,
 * Until now we didn’t receive your support ticket and today we didn’t have issues
   with our support platform.
 * Can you send an email at the following address: [hello@cozmoslabs.com](https://wordpress.org/support/topic/custom-fields-emails/hello@cozmoslabs.com?output_format=md)?
 * I will wait for your email and if it arrives we will continue our conversation
   using the support ticket.
 * Looking forward to your reply.
 * Best regards,
 *  [Teodor Cosofret](https://wordpress.org/support/users/teodor-cosofret/)
 * (@teodor-cosofret)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/custom-fields-emails/#post-8447563)
 * Hi,
 * We received your support ticket.
 * Let me know if you received my reply, and if you did we will continue our conversation
   using the support ticket.
 * Best regards,
 *  Thread Starter [twistedpepper](https://wordpress.org/support/users/twistedpepper/)
 * (@twistedpepper)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/custom-fields-emails/#post-8447898)
 * Hello,
    Yes I have it and have replied. Thank you so very much. Regards 🙂

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Custom fields emails’ is closed to new replies.

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 * 8 replies
 * 2 participants
 * Last reply from: [twistedpepper](https://wordpress.org/support/users/twistedpepper/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/custom-fields-emails/#post-8447898)
 * Status: resolved