Title: Custom fields not retrieving data
Last modified: October 14, 2020

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# Custom fields not retrieving data

 *  Resolved [budo76](https://wordpress.org/support/users/budo76/)
 * (@budo76)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/custom-fields-not-retrieving-data/)
 * HI again, our website uses custom fields to extract data for use in a contact
   form.
    Contact form 7 is using a value based on a “branch name” field. each branch
   of our organization has its own page, with details. Something which is now not
   occuring is the “get branch name” function. As i’m new, i’m learning on the go
   about custom fields. It looks to me like the text in the page is trying to get
   data using ACF plugin, which we dont use. How can i make it so that it just uses
   the standard custom field query (i think thats the name) to get the data. Below
   is the extract from a sample page (deidentified some of the words) Thanks
 * <!– wp:html –>
    <h5>Instructor: JOE BLOGGS</h5> <div class=”brAddress”> <h4>ABC[
   acf field=”branch_name”]</h4> <p>JONES Primary School Hall <br> Cnr JONES Drive
   and JONES Road, JONES, VIC 3111</p> </div> <dl class=”schedules”> <dt>Class Schedules
   </dt> <dd>**Friday**</dd> <dd>6:00pm to 6:50pm Children (6-12yrs)</dd> <dd>7:
   00pm to 8:30pm Seniors (12yrs and over)</dd> </dl>
 * <!– /wp:html –>
 * <!– wp:html –>
    <p><!– Custom Fields branch_name and branch_email are used by
   the Contact Form –><br>[expand title=”</p> <h4>Contact form</h4> <p>” tag=”dt”
   trigclass=”tt5″]<br>[contact-form-7 id=”1429″ title=”Contact form 2 param”]</
   p> <p>[/expand]</p> <!– /wp:html –>

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Davood Denavi](https://wordpress.org/support/users/binarywc/)
 * (@binarywc)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/custom-fields-not-retrieving-data/#post-13519306)
 * Hi, this is really a question for the cf7 community. I’ve tagged cf7 in the tags
   of my reply. You can also post your questions over there [https://wordpress.org/support/plugin/contact-form-7/#new-post](https://wordpress.org/support/plugin/contact-form-7/#new-post)
   for potentially faster support.
 * Hope this gets you headed in the correct direction.
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/custom-fields-not-retrieving-data/#post-13530797)
 * Topic continues at [https://wordpress.org/support/topic/get-to-email-based-on-custom-field/](https://wordpress.org/support/topic/get-to-email-based-on-custom-field/)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Custom fields not retrieving data’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/custom-fields-not-retrieving-data/#post-13530797)
 * Status: resolved

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