Title: Custom Header upload problems
Last modified: August 19, 2016

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# Custom Header upload problems

 *  Resolved [glassofwin](https://wordpress.org/support/users/glassofwin/)
 * (@glassofwin)
 * [16 years, 7 months ago](https://wordpress.org/support/topic/custom-header-upload-problems/)
 * I went to go and upload a new custom header for my blog ([http://www.glassofwin.com](http://www.glassofwin.com))
   and even though the uploader acknowledges that I have a new image, the header
   space is totally blank.
 * – Yes, I doubled check my specs to make sure they were 741×142
    – I emptied my
   cache, restarted my browser – I even tried to upload the former custom header
   with the same blank space results – I went BACK to the default header/colors,
   that worked, but as soon as I tried to upload another banner it went right back
   to the same problem
 * – I tried to upload the header before and after I upgraded my blog to the 8.2.5
   version ~ same results so I doubt this has anything to do with it.
 * – When it acknowledges that I uploaded an image it says:
    “Header complete! Visit
   your site and you should see the new header now.” but the uploader does not preview
   the image for me, as they did when I resorted back to the original header/colors.
 * Any help is greatly appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [16 years, 7 months ago](https://wordpress.org/support/topic/custom-header-upload-problems/#post-1259136)
 * Looks like the new header image (limepinkban19.jpg) didn’t get correctly uploaded
   to your site.
 *  [shane-g](https://wordpress.org/support/users/shane-g/)
 * (@shane-g)
 * [16 years, 7 months ago](https://wordpress.org/support/topic/custom-header-upload-problems/#post-1259146)
 * Hi,
 * Check with this plugin:
 * [http://wordpress.org/extend/plugins/add-your-own-headers/](http://wordpress.org/extend/plugins/add-your-own-headers/)
 * Thanks,
 * Shane G.
 *  Thread Starter [glassofwin](https://wordpress.org/support/users/glassofwin/)
 * (@glassofwin)
 * [16 years, 7 months ago](https://wordpress.org/support/topic/custom-header-upload-problems/#post-1259148)
 * Esmi – thank you. Looks like I had to manually upload it to the folder (the uploader
   usually did it on its own)
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [16 years, 7 months ago](https://wordpress.org/support/topic/custom-header-upload-problems/#post-1259150)
 * You’re right. The uploader should have carried out the upload for you. The fact
   that it didn’t suggests that there may be an issue with the theme, with uploads
   in general or that a plugin is interfering. Might be an idea to carry out some
   test image uploads to ensure that everything else is working normally.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Custom Header upload problems’ is closed to new replies.

## Tags

 * [header](https://wordpress.org/support/topic-tag/header/)
 * [uploading](https://wordpress.org/support/topic-tag/uploading/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [16 years, 7 months ago](https://wordpress.org/support/topic/custom-header-upload-problems/#post-1259150)
 * Status: resolved

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