Title: Custom HTML (Iframe)
Last modified: November 15, 2019
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# Custom HTML (Iframe)
* Resolved [mitchellem](https://wordpress.org/support/users/mitchellem/)
* (@mitchellem)
* [6 years, 6 months ago](https://wordpress.org/support/topic/custom-html-iframe/)
* Hello,
* It turns out that custom HTML block doesn’t seem to work properly with Iframe
code. The content is not displayed for non-logged in users.
* Here are some screenshots for reference – [http://prntscr.com/pxfyzf](http://prntscr.com/pxfyzf)
logged-in user – [http://prntscr.com/pxfz7b](http://prntscr.com/pxfz7b) non-logged
in – [http://prntscr.com/pxfzgv](http://prntscr.com/pxfzgv)
* Could you please check it? Thanks!
Viewing 4 replies - 1 through 4 (of 4 total)
* Thread Starter [mitchellem](https://wordpress.org/support/users/mitchellem/)
* (@mitchellem)
* [6 years, 6 months ago](https://wordpress.org/support/topic/custom-html-iframe/#post-12176114)
* Hello,
* Any update on this thread?
Thanks
* [pingram](https://wordpress.org/support/users/pingram3541/)
* (@pingram3541)
* [6 years, 6 months ago](https://wordpress.org/support/topic/custom-html-iframe/#post-12177905)
* I suspect cache is the issue. Cache busting is often not a fun chore and can
be very frustrating as there are many cache mechanisms that can exist.
* For example, as a WordPress plugin, a feature or service of the web host, a 3rd
party service like Cloudflare or even extra software installed on your server,
a logged in Google account using the Chrome browser, the actual web browser cache
itself…
* I attempted to duplicate this by creating a new page, dropping in an html element
and pasting a Google Map embed and verified both logged in and out the iframe
w/ the maps loads just fine.
* Another suggestion would be to look in the browser console and see if there are
any errors when the iframe doesn’t load maybe there is a clue as to a reason
why.
* Thread Starter [mitchellem](https://wordpress.org/support/users/mitchellem/)
* (@mitchellem)
* [6 years, 6 months ago](https://wordpress.org/support/topic/custom-html-iframe/#post-12177992)
* Hi,
* It’s Custom HTML block, not Html element.
* You may check the problem at [https://emily-mitchell-test.000webhostapp.com/custom-html](https://emily-mitchell-test.000webhostapp.com/custom-html)
* This is how it looks when you are logged in – [http://prntscr.com/q2fk5v](http://prntscr.com/q2fk5v)
This is the backend of the page – [http://prntscr.com/q2fko8](http://prntscr.com/q2fko8)
* [http://prntscr.com/q2fl3b](http://prntscr.com/q2fl3b)
* Thank you
* [pingram](https://wordpress.org/support/users/pingram3541/)
* (@pingram3541)
* [6 years, 6 months ago](https://wordpress.org/support/topic/custom-html-iframe/#post-12178076)
* I’d suggest using Elementor’s HTML element. Using other widgets can have unexpected
results.
Viewing 4 replies - 1 through 4 (of 4 total)
The topic ‘Custom HTML (Iframe)’ is closed to new replies.
* 
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* 4 replies
* 2 participants
* Last reply from: [pingram](https://wordpress.org/support/users/pingram3541/)
* Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/custom-html-iframe/#post-12178076)
* Status: resolved