Title: Custom integration code not working Last modified: April 27, 2021 --- # Custom integration code not working * Resolved [hype123](https://wordpress.org/support/users/hype123/) * (@hype123) * [5 years, 1 month ago](https://wordpress.org/support/topic/custom-integration-code-not-working/) * Hello, * I have inserted the Custom integration code into my registration page but new users aren’t being subscribed to Mailchimp. * As far as I know Mailchimp is connecting with the website fine because you can subscribe through the footer option but it just won’t work on the registration page. * Can anyone please help? * Thanks * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcustom-integration-code-not-working%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/) * (@hchouhan) * [5 years, 1 month ago](https://wordpress.org/support/topic/custom-integration-code-not-working/#post-14372998) * Hey [@hype123](https://wordpress.org/support/users/hype123/), * Thanks for reaching out to us. * Can you please go to the “MC4WP > Others” menu and share with us any errors listed there? * Thread Starter [hype123](https://wordpress.org/support/users/hype123/) * (@hype123) * [5 years, 1 month ago](https://wordpress.org/support/topic/custom-integration-code-not-working/#post-14373896) * [@hchouhan](https://wordpress.org/support/users/hchouhan/) I have checked but the log says: — Nothing here. Which means there are no errors! * Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/) * (@hchouhan) * [5 years ago](https://wordpress.org/support/topic/custom-integration-code-not-working/#post-14378164) * Hey [@hype123](https://wordpress.org/support/users/hype123/), * Can you please share a screenshot of the custom integrations page settings in our plugin? * Thread Starter [hype123](https://wordpress.org/support/users/hype123/) * (@hype123) * [5 years ago](https://wordpress.org/support/topic/custom-integration-code-not-working/#post-14378627) * [@hchouhan](https://wordpress.org/support/users/hchouhan/) [https://snipboard.io/joG89u.jpg](https://snipboard.io/joG89u.jpg) * Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/) * (@hchouhan) * [5 years ago](https://wordpress.org/support/topic/custom-integration-code-not-working/#post-14382612) * Hey [@hype123](https://wordpress.org/support/users/hype123/), * Thanks for sharing that. I tested your form and noticed that the form is submitted using Ajax without page refresh. This could explain why the integration is not working. Our integration with 3rd part form can only work only if they use the WordPress method for form submission. * Thread Starter [hype123](https://wordpress.org/support/users/hype123/) * (@hype123) * [5 years ago](https://wordpress.org/support/topic/custom-integration-code-not-working/#post-14383386) * [@hchouhan](https://wordpress.org/support/users/hchouhan/) * I have disabled the email verify option so that the page refreshers and takes you to the dashboard but it still doesn’t work? * Is there anyway to get this to work? * Thanks * Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/) * (@lapzor) * [5 years ago](https://wordpress.org/support/topic/custom-integration-code-not-working/#post-14383761) * Hi, * Actually it should be able to work with most Ajax solutions as well, as that extra checkbox is submitted to WordPress. * Even when the page is refreshing it still seems to post the data via the same admin-post.php Ajax script and it is NOT including that checkbox in the post data. You would need to customize the JS code responsible for submitting that form via Ajax to include the MC4WP checkbox. * > [View post on imgur.com](https://imgur.com/a/2JkeGPL) * Hope that helps. If you have any questions, please let me know! * Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/) * (@lapzor) * [5 years ago](https://wordpress.org/support/topic/custom-integration-code-not-working/#post-14383817) * ps: you probably want to delete that test account shown in the screenshot as the screenschot exposes the account. * Thread Starter [hype123](https://wordpress.org/support/users/hype123/) * (@hype123) * [5 years ago](https://wordpress.org/support/topic/custom-integration-code-not-working/#post-14403459) * [@lapzor](https://wordpress.org/support/users/lapzor/) Thank you for checking it out, do you know how to include the MC4WP checkbox in the JS code for Ajax? * Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/) * (@lapzor) * [5 years ago](https://wordpress.org/support/topic/custom-integration-code-not-working/#post-14406583) * you would need to make code changes to whatever script is dealing with that Ajax submission. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Custom integration code not working’ is closed to new replies. * ![](https://ps.w.org/mailchimp-for-wp/assets/icon-256x256.png?rev=1224577) * [MC4WP: Mailchimp for WordPress](https://wordpress.org/plugins/mailchimp-for-wp/) * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-wp/#faq) * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-wp/) * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-wp/reviews/) ## Tags * [custom integration](https://wordpress.org/support/topic-tag/custom-integration/) * 10 replies * 3 participants * Last reply from: [Lap](https://wordpress.org/support/users/lapzor/) * Last activity: [5 years ago](https://wordpress.org/support/topic/custom-integration-code-not-working/#post-14406583) * Status: resolved