• Resolved jubbling

    (@jubbling)


    I created a custom post and it’s missing some theme based screen options/elements. I’ve attached photos of what appears in the default post’s screen options and a custom post. I think it has something to do with ‘supports’ but I’m not sure.

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Hi @jubbling

    I have a **hunch** that you’re using JupiterX theme and/or core plugin. From what I’m seeing, they have a setting at /wp-admin/admin.php?page=jupiterx#/settings#post-types that you can use to enable more settings and such for other post types. From what I’m seeing in their core code, they default to just post, page, and portfolio.

    <small>Enable Jupiter X features (Customizer, Meta options, etc.) for these post types.</small>

    Worth checking out for sure, to see if that gets those screen options added to the post types.

    Thread Starter jubbling

    (@jubbling)

    Thank you for getting to me. I’m using the original Jupiter and don’t have access to more post settings. Within CPT UI, I do have the option to add ‘Custom supports’ but I’m not sure what values to add to this field. Should I contact the theme’s author or do you have another suggestion to try.

    Thanks, Paul

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Should I contact the theme’s author…

    This is definitely going to be the best route as this topic isn’t a “custom supports” topic/field setting, it’s all dependent on what post types the theme registers their metaboxes and whatnot for. It’s possible that they don’t have things built out to also include these in your screenshot on post types that they can’t predict existing. Thus why many themes that have options to add in their options/builders/etc to post types that they can at least get listed out and offer checkboxes for to include.

    Thread Starter jubbling

    (@jubbling)

    I reached out to them last night. We’ll see if they can figure it out.

    Thanks again for your help.

    • This reply was modified 1 year, 6 months ago by jubbling.
    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Any luck or new changes here?

    Thread Starter jubbling

    (@jubbling)

    Thank you for following up. The theme’s designer got back to me several times and in the end, couldn’t find a workable solution. They said, “I must inform you that implementing this solution is beyond the scope of our support – it would require advanced development expertise.” I’m totally cool with it and will figure out a workaround via CSS.

    Thanks again for getting back.

    Paul

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Welcome.

Viewing 7 replies - 1 through 7 (of 7 total)

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