Customer Can’t Checkout

  • Resolved a145mapq

    (@a145mapq)


    2 months, 1 week ago

    Anti-Spam by CleanTalk is blocking valid customer from Vancouver from checking out. Why?

    Message shown : “*** Forbidden. Fraud Prevention. Anti-Spam by Clean Talk***”

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    2 months, 1 week ago

    Hello,

    I can see that not all technical request parameters were collected for some reason. We’ve made more fixes to avoid such problems in the latest 6.76 version. Your plugin already has been updated. Please let us know if the issue repeats.

    Plugin Support katereji

    (@katereji)

    2 months ago

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this thread as “resolved”.
    If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)

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