Title: Customer data
Last modified: September 30, 2024

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# Customer data

 *  Resolved [tufty](https://wordpress.org/support/users/tufty/)
 * (@tufty)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/customer-data-4/)
 * Hi there,
 * I’ve noticed elsewhere that you use Stripe Connect, and “We can view log data
   for our merchants, which is huge in terms of time saving and troubleshooting,”
 * Please could you explain what this means for data protection purposes. What is
   in this log data? Are you able to see merchants’ customer data?
 * Thanks

Viewing 1 replies (of 1 total)

 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/customer-data-4/#post-18046170)
 * Hi [@tufty](https://wordpress.org/support/users/tufty/)
 * > Please could you explain what this means for data protection purposes.
 * All the log data that is viewable to us is stored with Stripe which means we 
   only have access to the log entries through Stripe.
 * > What is in this log data
 * It’s API requests made from your site to Stripe. Stripe stores this information
   in their system for troubleshooting purposes.
 * > Are you able to see merchants’ customer data?
 * There are certain requests logged by Stripe which do capture things like billing
   address information. Payment information is never stored by Stripe in logs. As
   a Stripe Verified Partner we are contractually bound to never share data. If 
   that is a concern of yours it’s important that you choose a Stripe Verified Partner
   such as ourselves. We are based in the United States which means we are also 
   legally bound by US laws regarding data protection. Again, this is information
   that Stripe stores and has access to.
 * Stripe strongly encourages the use of Stripe Connect due to its increased security.
   In fact, our contract with Stripe specifies that our solution must use Stripe
   Connect.
 * Kind Regards

Viewing 1 replies (of 1 total)

The topic ‘Customer data’ is closed to new replies.

 * ![](https://ps.w.org/woo-stripe-payment/assets/icon-256x256.png?rev=2611337)
 * [Payment Plugins for Stripe WooCommerce](https://wordpress.org/plugins/woo-stripe-payment/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-stripe-payment/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-stripe-payment/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-stripe-payment/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-stripe-payment/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-stripe-payment/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/customer-data-4/#post-18046170)
 * Status: resolved