Title: Customify Pro compatible with WordPress 5.3?
Last modified: December 2, 2019

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# Customify Pro compatible with WordPress 5.3?

 *  [tgedge1](https://wordpress.org/support/users/tgedge1/)
 * (@tgedge1)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/customify-pro-compatible-with-wordpress-5-3/)
 * Hi,
 * 1 – Went to update Customify Pro to 0.1.1 and I get the message:
    “_Customify
   Pro You have version 0.1.0 installed. Update to 0.1.1. View version 0.1.1 details.
   Compatibility with WordPress 5.3:Unknown”
 * 2 – When I click on details I get he following:
 * “_Plugin not found.
    Query Monitor The message above was triggered by Core. Call
   stack: wp\_die() wp-admin/includes/plugin-install.php:527 install\_plugin\_information()
   wp-includes/class-wp-hook.php:288 do\_action(‘install\_plugins\_pre\_plugin-information’)
   wp-admin/plugin-install.php:70”
 * 3 – I tried to update a localhost copy of my site and I get this message”
    An
   error occurred while updating Customify Pro: Download failed. Unauthorized
 * 4 – I then went to Appearance>Customify Options and saw this message:
    “Customify
   Pro License To receive updates, please enter your valid Customify Pro license
   key. **_Your license key has reached its activation limit._**”
 * 5 – However – I only use the theme on one site – the site in question. (and a
   local copy of it – which should not matter as it’s a local duplicate for dev 
   purposes)
 * 6 – I wrote Customer Service on the Press Maximum site – and have not gotten 
   a response (I sent that last week).
 * Hoping someone can shed some light.
    Thanks!

Viewing 1 replies (of 1 total)

 *  [longnguyen](https://wordpress.org/support/users/longnguyen/)
 * (@longnguyen)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/customify-pro-compatible-with-wordpress-5-3/#post-12200983)
 * Hi [@tgedge1](https://wordpress.org/support/users/tgedge1/)
 * I’m really sorry about the problem with the ticket system. It has been fixed 
   a few days ago.
 * Please create a ticket [https://pressmaximum.com/contact/](https://pressmaximum.com/contact/)
   
   and share your site credentials, our supporter will help you with the best.
 * Regards.

Viewing 1 replies (of 1 total)

The topic ‘Customify Pro compatible with WordPress 5.3?’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/customify/0.4.20/screenshot.png)
 * Customify
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 * 1 reply
 * 2 participants
 * Last reply from: [longnguyen](https://wordpress.org/support/users/longnguyen/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/customify-pro-compatible-with-wordpress-5-3/#post-12200983)
 * Status: not resolved