Title: Customisation cookie banner problem Last modified: February 1, 2024 --- # Customisation cookie banner problem * Resolved [CDV](https://wordpress.org/support/users/christiandonov/) * (@christiandonov) * [2 years, 4 months ago](https://wordpress.org/support/topic/customisation-cookie-banner-problem/) * Hello , * I am trying to customise my cookie banner. I have already customised it once and it was working but now it came back to default settings. Even if i try to save the customised settings they do not show on the front endThank you in advance * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcustomisation-cookie-banner-problem%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Contributor [Jarno Vos](https://wordpress.org/support/users/jarnovos/) * (@jarnovos) * [2 years, 4 months ago](https://wordpress.org/support/topic/customisation-cookie-banner-problem/#post-17392636) * Hi [@christiandonov](https://wordpress.org/support/users/christiandonov/), * When you visit the front-end of your site, you will see the following message reported in the browser console: * _Fallback default css file used. Please re-save banner settings, or check file writing permissions in uploads directory_ * Please check the folder permissions of the `/uploads/` folder on your environment, and re-save banner settings once after correcting these: [https://complianz.io/folder-permissions/](https://complianz.io/folder-permissions/) * Kind regards, Jarno * Thread Starter [CDV](https://wordpress.org/support/users/christiandonov/) * (@christiandonov) * [2 years, 4 months ago](https://wordpress.org/support/topic/customisation-cookie-banner-problem/#post-17392917) * Hi [@jarnovos](https://wordpress.org/support/users/jarnovos/) , * Thank you for your reply. Unfortunately, I do not see the following message but when I go to `/uploads/` I can see the permissions are correctly set > 755. Do you know what I could do to fix the problem?Thank you in advance,Kind regards * Plugin Contributor [Jarno Vos](https://wordpress.org/support/users/jarnovos/) * (@jarnovos) * [2 years, 4 months ago](https://wordpress.org/support/topic/customisation-cookie-banner-problem/#post-17398211) * Hi [@christiandonov](https://wordpress.org/support/users/christiandonov/), * Do you see any errors when you enable a plugin such as **WP Debugging** and re- save the Complianz banner settings in the back-end? If so, could you share them here? * Kind regards, Jarno * Thread Starter [CDV](https://wordpress.org/support/users/christiandonov/) * (@christiandonov) * [2 years, 4 months ago](https://wordpress.org/support/topic/customisation-cookie-banner-problem/#post-17411830) * ```wp-block-code hello here is the code that appeared after installing the plugin Regards Warning: file_put_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 40 Warning: file_put_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 40 Warning: file_get_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 122 Warning: file_put_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 40 Warning: file_get_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 122 Warning: file_put_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 40 Warning: file_get_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 122 Warning: file_put_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 40 Warning: file_get_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 122 Warning: file_put_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 40 Warning: file_get_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 122 Warning: file_put_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 40 Warning: file_get_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 122 Warning: file_put_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 40 Warning: file_get_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 122 Warning: file_put_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 40 Warning: file_get_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 122 Warning: file_put_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 40 Warning: file_get_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 122 Warning: file_put_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 40 Warning: file_get_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 122 Warning: file_put_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 40 Warning: file_get_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 122 Warning: file_put_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 40 Warning: file_get_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 122 Warning: file_put_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 40 Warning: file_get_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 122 Warning: Undefined array key "url" in /home/izbjb7tknbun/public_html/wp-content/plugins/wpforms-lite/src/Forms/IconChoices.php on line 127 Warning: Undefined array key "path" in /home/izbjb7tknbun/public_html/wp-content/plugins/wpforms-lite/src/Forms/IconChoices.php on line 128 Warning: file_put_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 40 Warning: file_get_contents(/home/jr0elf5648dh/public_html/wp-content/uploads/aios/firewall-rules/settings.php): Failed to open stream: No such file or directory in /home/izbjb7tknbun/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/libs/wp-security-firewall-config.php on line 122 ``` * Plugin Contributor [Jarno Vos](https://wordpress.org/support/users/jarnovos/) * (@jarnovos) * [2 years, 4 months ago](https://wordpress.org/support/topic/customisation-cookie-banner-problem/#post-17421716) * Hi [@christiandonov](https://wordpress.org/support/users/christiandonov/), * Excuse the delay in response time as I totally missed your last post. * In any case, the attached logs don’t seem to contain any errors that pertain to the Complianz plugin. If you’re certain that the file/folder permissions are correct ([https://complianz.io/folder-permissions/](https://complianz.io/folder-permissions/)), but you still keep experiencing this behavior: * I’d say that it might be worth checking whether the issue persists with Complianz as the only activated plugin on the site & with a default WP theme, such as one of the _Twenty Twenty-_ themes. * Kind regards, Jarno * Thread Starter [CDV](https://wordpress.org/support/users/christiandonov/) * (@christiandonov) * [2 years ago](https://wordpress.org/support/topic/customisation-cookie-banner-problem/#post-17778905) * Hello [@jarnovos](https://wordpress.org/support/users/jarnovos/) , * It has been a couple of months and I am still not able to modify the appearance of the cookie banner. * Can you please give me any ideas what I can do to fix that. Thank you in advance, Kind regards Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Customisation cookie banner problem’ is closed to new replies. * ![](https://ps.w.org/complianz-gdpr/assets/icon-256x256.png?rev=2881064) * [Complianz - GDPR/CCPA Cookie Consent](https://wordpress.org/plugins/complianz-gdpr/) * [Frequently Asked Questions](https://wordpress.org/plugins/complianz-gdpr/#faq) * [Support Threads](https://wordpress.org/support/plugin/complianz-gdpr/) * [Active Topics](https://wordpress.org/support/plugin/complianz-gdpr/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/complianz-gdpr/unresolved/) * [Reviews](https://wordpress.org/support/plugin/complianz-gdpr/reviews/) * 6 replies * 2 participants * Last reply from: [CDV](https://wordpress.org/support/users/christiandonov/) * Last activity: [2 years ago](https://wordpress.org/support/topic/customisation-cookie-banner-problem/#post-17778905) * Status: resolved