Title: Customization issue
Last modified: October 17, 2023

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# Customization issue

 *  Resolved [saify](https://wordpress.org/support/users/saify/)
 * (@saify)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/customization-issue-4/)
 * ![](https://wordpress.org/bcd31c5d-73ab-4f50-802b-351ae5eb23a0)
 * ![](https://wordpress.org/c21b8a9b-e907-49e0-b1a5-44bef1baaec1)
 * ![](https://wordpress.org/39ee91c5-a005-43e2-8f49-e23a4d2ebd67)
 * when am activate this plugin .. and want to customize the theme then only widget
   option is showing in customization..
   Am using Astra theme.. also i checked with
   other theme but the problem was same..When i deactivate it the all options shows
   there
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcustomization-issue-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [sminozzi](https://wordpress.org/support/users/sminozzi/)
 * (@sminozzi)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/customization-issue-4/#post-17130819)
 * Hi Saify,
 * I will conduct compatibility tests with the Astra Theme Free and provide you 
   with the results tomorrow in the London timezone.
 * In the meantime, I recommend visiting our troubleshooting page at: [https://siterightaway.net/troubleshooting/](https://siterightaway.net/troubleshooting/)
 * After reviewing that, you can proceed to run tests using either our free Kardealer
   theme or the WordPress free Twenty Sixteen theme.
 * Cheers,
 * Bill
 *  Thread Starter [saify](https://wordpress.org/support/users/saify/)
 * (@saify)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/customization-issue-4/#post-17130845)
 * OK Sir Thanks.. Am waiting..
 *  Plugin Author [sminozzi](https://wordpress.org/support/users/sminozzi/)
 * (@sminozzi)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/customization-issue-4/#post-17130924)
 * Hi Saify,
 * You are welcome.
 * I just ran tests on our server, and it is working fine with version 4.07 (just
   uploaded to the WordPress repository).
 * Please update your version and give it a try. If you encounter any problems, 
   please refer to this troubleshooting page:
 * [https://siterightaway.net/troubleshooting/](https://siterightaway.net/troubleshooting/)
 * Cheers,
 * Bill

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Customization issue’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [sminozzi](https://wordpress.org/support/users/sminozzi/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/customization-issue-4/#post-17130924)
 * Status: resolved