Title: Customization Not Updated
Last modified: September 21, 2021

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# Customization Not Updated

 *  [neerajcodex](https://wordpress.org/support/users/neerajcodex/)
 * (@neerajcodex)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/customization-not-updated/)
 * Hello
 * I’m working on botiga page and try to update and customization. I just changed
   the theme of the page to Botiga. Unfortunately, when I click on the customizer
   I only can change the widgets and no header, footer or menu content. Do you have
   an idea why that’s not possible? Is it because there was another theme in use?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcustomization-not-updated%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Kharis Sulistiyono](https://wordpress.org/support/users/kharisblank/)
 * (@kharisblank)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/customization-not-updated/#post-14894063)
 * Hi [@neerajcodex](https://wordpress.org/support/users/neerajcodex/),
 * Thank you for contacting us. I am happy to help with your queries.
 * If your Boriga customizer looks like [this](https://drive.google.com/file/d/1SNnMM45ZUCksvIuDIdTezS_yc8IgfMIC/view?usp=sharing),
   I can confirm that you aren’t getting any issue with Botiga.
 * Perhaps you’re getting plugin conflict when other options aren’t appearing. If
   that the case, please try disabling all plugins one by one and run your test 
   in each to rule-out plugin specific issue.
 * Regards,
    Kharis

Viewing 1 replies (of 1 total)

The topic ‘Customization Not Updated’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/botiga/2.4.5/screenshot.png)
 * Botiga
 * [Support Threads](https://wordpress.org/support/theme/botiga/)
 * [Active Topics](https://wordpress.org/support/theme/botiga/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/botiga/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/botiga/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Kharis Sulistiyono](https://wordpress.org/support/users/kharisblank/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/customization-not-updated/#post-14894063)
 * Status: not resolved