Title: Customization problem
Last modified: July 5, 2017

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# Customization problem

 *  [customdesign](https://wordpress.org/support/users/customdesign/)
 * (@customdesign)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/customization-problem-3/)
 * Hello all, we have a strange problem and after two days of trying to solve it,
   I really feel I need help. I’ve read all the documentation, I’ve searched the
   web, I moved around my files, I’ve done close to everything…
 * This is the problem:
 * I’ve installed WP-Ecommerce version 3.12.2 and copied all the template files 
   into my theme’s folder. All changes I’ve made to the Product Page [wpsc-products_page.
   php] have had absolutely no effect!
 * However if I edit the file present in /wp-content/plugins/wp-e-commerce/wpsc-
   components/theme-engine-v1/templates/ I get the desired result. But of cource
   I can’t edit the plugin…
 * I’have tried to recreate the path in my theme’s folder but it did not work.
 * Strangely enough I have no problem customizing other files.
 * Anyone know what is going on and how to fix it???
 * I’m on WP 4.8, theme Sanse [https://wordpress.org/themes/sanse/].
    -  This topic was modified 8 years, 11 months ago by [customdesign](https://wordpress.org/support/users/customdesign/).
    -  This topic was modified 8 years, 11 months ago by [customdesign](https://wordpress.org/support/users/customdesign/).
    -  This topic was modified 8 years, 11 months ago by [customdesign](https://wordpress.org/support/users/customdesign/).

The topic ‘Customization problem’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [customdesign](https://wordpress.org/support/users/customdesign/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/customization-problem-3/)
 * Status: not resolved