Title: Customization Translate Problem
Last modified: December 28, 2020

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# Customization Translate Problem

 *  [loopforever](https://wordpress.org/support/users/loopforever/)
 * (@loopforever)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/customization-translate-problem/)
 * Hello, First of all thank you very much for the plugin. It is a very successful
   and practical add-on.
    Translations do not work in wp-user> Appereance> Customize.
   I contacted the theme owner. However, they told me to contact you. Can you help
   me ? I’m doing a translation. However it does not appear.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Tim W](https://wordpress.org/support/users/timwhitlock/)
 * (@timwhitlock)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/customization-translate-problem/#post-13843188)
 * This plugin is a PO file editor. It cannot be used to translate custom text saved
   as site options.
 * I am guessing here that this is the reason, but I cannot investigate problems
   with individual themes.
 *  Thread Starter [loopforever](https://wordpress.org/support/users/loopforever/)
 * (@loopforever)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/customization-translate-problem/#post-13843440)
 * Thank you for your answer.
    So, this field translation is not done with Loco 
   Translate. Is it correct ?
 *  Plugin Author [Tim W](https://wordpress.org/support/users/timwhitlock/)
 * (@timwhitlock)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/customization-translate-problem/#post-13843468)
 * As I said, I am **guessing**.
 * I don’t know how your theme customizer works, but generally if source text is
   defined by you (not the theme author) then it is unlikely to be held in static
   translations files, hence unlikely it is editable by a static file editor. Your
   theme author should help you establish this rather than simply sending you here.
 *  Thread Starter [loopforever](https://wordpress.org/support/users/loopforever/)
 * (@loopforever)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/customization-translate-problem/#post-13843580)
 * Yes. I wish that. However, you know the situations. Thank you so much Tim.
    -  This reply was modified 5 years, 5 months ago by [loopforever](https://wordpress.org/support/users/loopforever/).

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Customization Translate Problem’ is closed to new replies.

 * ![](https://ps.w.org/loco-translate/assets/icon-256x256.png?rev=1000676)
 * [Loco Translate](https://wordpress.org/plugins/loco-translate/)
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 * 4 replies
 * 2 participants
 * Last reply from: [loopforever](https://wordpress.org/support/users/loopforever/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/customization-translate-problem/#post-13843580)
 * Status: not resolved