Title: Customize Admin Menu doesn’t save…
Last modified: October 10, 2018

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# Customize Admin Menu doesn’t save…

 *  Resolved [Barbara Rowen](https://wordpress.org/support/users/barowen1999/)
 * (@barowen1999)
 * [9 years ago](https://wordpress.org/support/topic/customize-admin-menu-doesnt-save/)
 * Hi. I’m using your plugin which was featured on an iThemes’ Plugin Roundup. It
   looks promising. One thing I’ve noticed is that when I make edits to the Customize
   Admin Menu section, it does not save any edits. When I depress the Save All Settings
   button, nothing happens. Would you please look into this?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [Barbara Rowen](https://wordpress.org/support/users/barowen1999/)
 * (@barowen1999)
 * [9 years ago](https://wordpress.org/support/topic/customize-admin-menu-doesnt-save/#post-9211355)
 * Hi there. When I say that it doesn’t save any edits, I mean that I click the 
   save button on the Customize Admin Menu page, nothing happens and the page doesn’t
   refresh. To check if my edit saved, I refresh the page and nothing was changed.
 * I’ve set you up as an admin. You should be getting an email with the user info.
   Let me know what I can do.
 *  Plugin Author [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * (@northernbeacheswebsites)
 * [9 years ago](https://wordpress.org/support/topic/customize-admin-menu-doesnt-save/#post-9211358)
 * Thanks Barbara, I am going to look into this now and hopefully come up with a
   solution soon.
 *  Plugin Author [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * (@northernbeacheswebsites)
 * [9 years ago](https://wordpress.org/support/topic/customize-admin-menu-doesnt-save/#post-9211772)
 * Hi Barbara,
 * Thanks for giving me access to your site. I was able to find the issue and I 
   have since released a new update which will resolve this issue – which is already
   implemented on your site. The issue was caused by strange characters put into
   the menu items for the BackUpBuddy plugin. My plugin didn’t know how to handle
   those characters properly so it wouldn’t let it save.
 * Thanks,
 *  Thread Starter [Barbara Rowen](https://wordpress.org/support/users/barowen1999/)
 * (@barowen1999)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/customize-admin-menu-doesnt-save/#post-9242679)
 * WOW…thank you [@northern](https://wordpress.org/support/users/northern/) Beaches
   Websites for doing that. I look forward to continuing to work with your plugin.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [7 years, 8 months ago](https://wordpress.org/support/topic/customize-admin-menu-doesnt-save/#post-10765961)
 * [@northernbeacheswebsites](https://wordpress.org/support/users/northernbeacheswebsites/)
   I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean
   well but please _never ask for credentials on these forums._
 * [https://wordpress.org/support/guidelines/#the-bad-stuff](https://wordpress.org/support/guidelines/#the-bad-stuff)
 * Now for the why: The internet is a wonderful place full of very nice people and
   a few very bad ones. I’m sure everyone here is very nice however, by giving some
   ones keys to your house you are trusting they wont steal anything. Likewise the
   person who takes the keys is now responsible for the house FOREVER.
 * If something was to go wrong, then you the author may well legally become liable
   for damages, which they would not normally have been as their software is provided
   without warranty.
 * **Please be aware that repeatedly asking for credentials will result in us asking
   you to repeatedly stop before escalating up to the plugins team.**

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Customize Admin Menu doesn’t save…’ is closed to new replies.

 * ![](https://ps.w.org/wp-custom-admin-interface/assets/icon.svg?rev=1656274)
 * [WP Custom Admin Interface](https://wordpress.org/plugins/wp-custom-admin-interface/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-custom-admin-interface/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-custom-admin-interface/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-custom-admin-interface/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-custom-admin-interface/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-custom-admin-interface/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/customize-admin-menu-doesnt-save/#post-10765961)
 * Status: resolved