Title: Customize changes lost
Last modified: October 15, 2019

---

# Customize changes lost

 *  Resolved [xabixu](https://wordpress.org/support/users/xabixu/)
 * (@xabixu)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/customize-changes-lost/)
 * Hello, I am developing a child theme over your theme, the thing is that changed
   some little details like home banner and logotype image through Dashboard > Appearance
   > Customize. When I move the site online I have to make again this changes because
   it does not retain this customize info, something I’ve made wrong while doing
   the child theme or it is upon your theme?
    If you check the online version you
   should add this password in order to see the web page without restriction: _trufa_
 * Thanks in advance
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcustomize-changes-lost%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [ickehier](https://wordpress.org/support/users/ickehier/)
 * (@ickehier)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/customize-changes-lost/#post-12032553)
 * I think this is the normal behavior for any kind of theme.
    There is a nice plugin
   for initializing child themes called “Child Theme Generator”. There is an option
   to copy those previosly made customizations. After setting up the child theme
   you can delete the plugin.
 *  Theme Author [Afterimage Designs](https://wordpress.org/support/users/afterimagedesigns/)
 * (@afterimagedesigns)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/customize-changes-lost/#post-12033470)
 * Hi [@xabixu](https://wordpress.org/support/users/xabixu/),
 * Thanks for using our theme. With regard to your issue, it seems that the issue
   is caused by transferring the site to live. I would like to ask if you transfer
   your site manually? If yes, there might be an issue on the database not included
   or corrupted when transferred there are also plugins that can export and import
   those settings from your dev to live site.
 * Hi [@ickehier](https://wordpress.org/support/users/ickehier/),
 * Thanks for your feedback on this thread.
 *  Thread Starter [xabixu](https://wordpress.org/support/users/xabixu/)
 * (@xabixu)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/customize-changes-lost/#post-12038199)
 * Thanks a lot for your responses, yes I am transferring the database manually 
   but there’s no errors while importing it. Can you tell me one plugin that only
   copies this customize data? I don’t like to transfer my sites with plugins because
   it is more time consuming than doing it manually.
 * I’ve checked this plugin [https://wordpress.org/plugins/customizer-export-import/](https://wordpress.org/plugins/customizer-export-import/)
   
   But maybe its easier to use the get_theme_mods function.
 * Thanks!
    -  This reply was modified 6 years, 7 months ago by [xabixu](https://wordpress.org/support/users/xabixu/).
 *  Theme Author [Afterimage Designs](https://wordpress.org/support/users/afterimagedesigns/)
 * (@afterimagedesigns)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/customize-changes-lost/#post-12048402)
 * Hi [@xabixu](https://wordpress.org/support/users/xabixu/),
 * I would suggest to use like these plugins when migrating the site to live:
    - [https://wordpress.org/plugins/updraftplus/](https://wordpress.org/plugins/updraftplus/)
    - [https://wordpress.org/plugins/search/wpclone/](https://wordpress.org/plugins/search/wpclone/)
    - [https://wordpress.org/plugins/all-in-one-wp-migration/](https://wordpress.org/plugins/all-in-one-wp-migration/)
 *  Thread Starter [xabixu](https://wordpress.org/support/users/xabixu/)
 * (@xabixu)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/customize-changes-lost/#post-12049334)
 * THanks to all

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Customize changes lost’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/wp-bootstrap-starter/3.3.6/screenshot.
   png)
 * WP Bootstrap Starter
 * [Support Threads](https://wordpress.org/support/theme/wp-bootstrap-starter/)
 * [Active Topics](https://wordpress.org/support/theme/wp-bootstrap-starter/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/wp-bootstrap-starter/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/wp-bootstrap-starter/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [xabixu](https://wordpress.org/support/users/xabixu/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/customize-changes-lost/#post-12049334)
 * Status: resolved