Title: Customize Error
Last modified: August 22, 2016

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# Customize Error

 *  Resolved [tw1st](https://wordpress.org/support/users/tw1st/)
 * (@tw1st)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/customize-error-1/)
 * I am getting an error when I try to hit the customize button.
 * …..wp-admin/customize.php?theme=goran
 * 500 – Internal server error.
    There is a problem with the resource you are looking
   for, and it cannot be displayed.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Rachel](https://wordpress.org/support/users/rachelmcr/)
 * (@rachelmcr)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/customize-error-1/#post-5490901)
 * Hi! A 500 internal server error doesn’t give too much information about what 
   actually caused the problem — it’s a generic server error that could be related
   to an issue with your host or your WordPress configuration.
 * Sometimes this error comes up when you reach your PHP memory limit. In that case,
   you can increase the memory allocated to PHP in WordPress: [http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP](http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP)
 * You can also check to see if this error always happens when you click on Customize.
   For example, does it happen with other themes? Does it happen if you disable 
   all of your site’s plugins?
 *  Thread Starter [tw1st](https://wordpress.org/support/users/tw1st/)
 * (@tw1st)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/customize-error-1/#post-5490908)
 * Thanks for the quick response. The weird part is that other themes come up on
   customize with with no issue even Edin.
 *  Thread Starter [tw1st](https://wordpress.org/support/users/tw1st/)
 * (@tw1st)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/customize-error-1/#post-5490909)
 * I think I have found a workaround to my issue.
 * Thanks for all your help
 *  [Rachel](https://wordpress.org/support/users/rachelmcr/)
 * (@rachelmcr)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/customize-error-1/#post-5490953)
 * I’m glad you found a workaround. 🙂 If the issue does come back with the Goran
   theme, let me know and I’ll see if I can help figure out what’s going wrong there.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Customize Error’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/goran/1.2.5/screenshot.png)
 * Goran
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 * [Active Topics](https://wordpress.org/support/theme/goran/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/goran/unresolved/)
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 * 4 replies
 * 2 participants
 * Last reply from: [Rachel](https://wordpress.org/support/users/rachelmcr/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/customize-error-1/#post-5490953)
 * Status: resolved