Title: customize not loading
Last modified: August 30, 2016

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# customize not loading

 *  [Aimbo](https://wordpress.org/support/users/aimbo/)
 * (@aimbo)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/customize-not-loading-1/)
 * Hi There.
 * I am trying to customize my site, but nothing appears. not loading at all.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Mobilunity](https://wordpress.org/support/users/mobilunitycom/)
 * (@mobilunitycom)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/customize-not-loading-1/#post-6569101)
 * Hello! This may be due to errors in the subject line or plug-ins, try to disable
   all plug-ins and see again. If you customize the boot – include a plugin on one
   page and re-examine, so you can find the plugin that causes an error in the formation
   of a preview of the site. Good luck!
 *  [Jason King](https://wordpress.org/support/users/jasoncharlesstuartking/)
 * (@jasoncharlesstuartking)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/customize-not-loading-1/#post-6569178)
 * I presume you’re referring to WordPress dashboard > Appearance > Customize. Are
   you even seeing that option on the dashboard?
 * Go to Dashboard > Plugins and deactivate the plugins one by one.
 * Does the Customizer now work? If so, which plugin was at fault?
 * If not, go to Dashboard > Appearance > Themes and switch to one of the default
   WordPress themes. Does the Customizer now work? If so, your theme may be at fault.
 * If not, go to Dashboard > Updates and reinstall WordPress. Fixed?
 * If not, weep. Then give us an update, more information etc.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘customize not loading’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 3 participants
 * Last reply from: [Jason King](https://wordpress.org/support/users/jasoncharlesstuartking/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/customize-not-loading-1/#post-6569178)
 * Status: not resolved

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