Title: Customize Not Loading
Last modified: August 30, 2016

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# Customize Not Loading

 *  [sarahlou](https://wordpress.org/support/users/sarahlou/)
 * (@sarahlou)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/customize-not-loading/)
 * I am using the Sela theme and every other page on my wordpress dashboard loads
   fine, except the customize page. I just keep getting the spinning circle. I have
   tried changing themes, removing all plugins, but nothing works. Any help would
   be much appreciated!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/customize-not-loading/#post-6298469)
 * > page on my wordpress dashboard loads fine, except the customize page.
 * How do “page” and the “customize page” differ?
 * – [http://codex.wordpress.org/Forum_Welcome#Include_as_Much_Information_as_Possible](http://codex.wordpress.org/Forum_Welcome#Include_as_Much_Information_as_Possible)
 *  Thread Starter [sarahlou](https://wordpress.org/support/users/sarahlou/)
 * (@sarahlou)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/customize-not-loading/#post-6298479)
 * Well, when I click on the customize tab on my dashboard, it usually brings me
   to a new page where I can change things like the heading, colors, etc. However
   I currently only get directed to a “loading” page that never actually loads.
   
   When I click on any other tab on my dashboard such as pages, posts, plugins, 
   or even when I click on a different tab under “appearance” like widgets, the 
   page loads just fine.
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/customize-not-loading/#post-6298487)
 * > I have tried changing themes, removing all plugins, but nothing works.
 * – Check the error logs on your server for a more specific error message and see
   why it’s failing. If you need help locating them, ask your hosting provider to
   help you with that.
    – If you cannot find error logs or if you don’t find any
   helpful info in the error logs, [Enable debugging ](http://codex.wordpress.org/Debugging_in_WordPress)
   and post the results.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Customize Not Loading’ is closed to new replies.

## Tags

 * [loading](https://wordpress.org/support/topic-tag/loading/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/customize-not-loading/#post-6298487)
 * Status: not resolved

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