Title: Customizer Changes dont work
Last modified: January 14, 2019

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# Customizer Changes dont work

 *  [ineffableme](https://wordpress.org/support/users/ineffableme/)
 * (@ineffableme)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/customizer-changes-dont-work/)
 * It’s the last time I ask, I promise!
 * Suddenly a new problem occurs: The image, which worked the whole time, doesn’t
   work as more – but as soon as I press on the Customizer, the Header-Image comes
   back again.
 * Here is what I mean:
 * When I open the homepage following screen appears: [https://picload.org/view/dciorcld/help1.png.html](https://picload.org/view/dciorcld/help1.png.html)
 * When I open the Customizer on the other hand, the screen I would like to see 
   appears:
    [https://picload.org/view/dciorcla/help2.png.html](https://picload.org/view/dciorcla/help2.png.html)
 * Is that normal? Can I do something about it? It seems that it loads kind of an
   old version, since even the text still appears, even when I delete it (I would
   like the text to stay).
 * Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcustomizer-changes-dont-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [jarektheme](https://wordpress.org/support/users/jarektheme/)
 * (@jarektheme)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/customizer-changes-dont-work/#post-11087413)
 * Hi there,
 * Thank you for getting in touch with us.
 * First, please check if you don’t have some caching plugin that is still displaying
   caching page version. If that’s not the case deactivate “Show Example Content”
   option under _Appearance → Customize → General Settings_ section. Finally you
   can also clear your browser cache and refresh the page.
 * Hope that helps.
 * Kind regards
 *  Thread Starter [ineffableme](https://wordpress.org/support/users/ineffableme/)
 * (@ineffableme)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/customizer-changes-dont-work/#post-11088041)
 * Hey!
 * It sadly didn’t work.
 * I noticed that any changes I make in the “Additional CSS” option don’t work at
   all – or to be more exact – they appear when I open the customizer, but the second
   I close him, all the changes are irrelevant.
    It seems like all the new changes
   get ignored while the template is still refering to the old settings and the 
   old css file.
 *  [jarektheme](https://wordpress.org/support/users/jarektheme/)
 * (@jarektheme)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/customizer-changes-dont-work/#post-11088590)
 * Please make sure that your Customizer is not in Draft mode but in Publish mode.
   To check this open _Appearance → Customize_ section and modify one settings. 
   Then click cog icon and select “Publish” option. See this screenshot: [http://prntscr.com/m76tgd](http://prntscr.com/m76tgd)
 * Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Customizer Changes dont work’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/kale/2.8.2/screenshot.jpg)
 * Kale
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 * 3 replies
 * 2 participants
 * Last reply from: [jarektheme](https://wordpress.org/support/users/jarektheme/)
 * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/customizer-changes-dont-work/#post-11088590)
 * Status: not resolved