Title: Customizer Changes not shown Last modified: April 22, 2020 --- # Customizer Changes not shown * [dariopapadopulos](https://wordpress.org/support/users/testitest/) * (@testitest) * [6 years, 1 month ago](https://wordpress.org/support/topic/customizer-changes-not-shown/) * Hi, I am having tho following problem with my WordPress website with Ocean WP Theme installed. * When I change anything in the customizer, the changes are shown in the customizer preview but when I then save the changes and leave customizer, the changes are not shown on the frontend of the website. I seems like the customizer and the frontend of the website are not connected. Can anyone help? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcustomizer-changes-not-shown%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 8 replies - 1 through 8 (of 8 total) * [Joy](https://wordpress.org/support/users/joyously/) * (@joyously) * [6 years, 1 month ago](https://wordpress.org/support/topic/customizer-changes-not-shown/#post-12715362) * Do you have a caching plugin? Are you using a CDN like CloudFlare? Have you tried looking at a page from an incognito browser window? * Thread Starter [dariopapadopulos](https://wordpress.org/support/users/testitest/) * (@testitest) * [6 years, 1 month ago](https://wordpress.org/support/topic/customizer-changes-not-shown/#post-12716151) * Hi Joy, thanks for your reply! I am not using a caching plugin nor a CDN. The page also looks the same from an incognito browser window :/ I have already deactivated every plugin to see if there maybe is a conflict with a plugin but it didn’t help… * [Joy](https://wordpress.org/support/users/joyously/) * (@joyously) * [6 years, 1 month ago](https://wordpress.org/support/topic/customizer-changes-not-shown/#post-12716513) * I suppose there could be a Javascript error inside the Customizer, so the data isn’t getting saved, but usually those errors cause a white screen or the preview to look wrong. Was the Customizer working before? Surely, not all sites with that very popular theme are having this problem. (you might have to ask at the theme’s forum) Can you tell if the options are saved (like you save, get out, get back in and the things you changed are there)? Or is it just that the changes aren’t shown on front end? * Thread Starter [dariopapadopulos](https://wordpress.org/support/users/testitest/) * (@testitest) * [6 years, 1 month ago](https://wordpress.org/support/topic/customizer-changes-not-shown/#post-12719230) * No the Customizer has not been working from the beginning. Somebody else had already started working on the website before me using another theme. I deinstalled that theme and all plugins he had installed before and installed Ocean WP. All the changes made in the Customizer are being saved and shown perfectly when I go to customizer but somehow they are not displayed on the frontend. I believe there is some conflict with another setting or something else on the website but I can’t find what it is. I already deactivated every plugin, deactivated and activated the theme again and checked the general settings but I couldn’t find anything.. * Moderator [tobifjellner (Tor-Bjorn “Tobi” Fjellner)](https://wordpress.org/support/users/tobifjellner/) * (@tobifjellner) * [6 years, 1 month ago](https://wordpress.org/support/topic/customizer-changes-not-shown/#post-12721262) * Check under Settings > General that the URL’s for WordPress and the site are both fully correct with regards to http/https, with or without www, etc. * While in Customizer, open the browsers console in the developer tools to check if you get any telling errors. Also: Enable temporarily wp_debug in wp-config. php with logging to file, see [https://wordpress.org/support/article/debugging-in-wordpress/](https://wordpress.org/support/article/debugging-in-wordpress/) then play around in the Customizer and check the logfile afterwards for PHP errors, especially from the API endpoints. * [JNashHawkins](https://wordpress.org/support/users/jnashhawkins/) * (@jnashhawkins) * [6 years, 1 month ago](https://wordpress.org/support/topic/customizer-changes-not-shown/#post-12721635) * I wonder if it’s one of the three plugins I still see… * Especially that ‘Ocean Extra’ plugin and look hard at anything you might have in the MU folder or anything ‘Network Enabled’ if this is a multisite. * Figure the Customizer is just a really good ‘WYSIWYG’ editor when thinking about it before you hit ‘publish’… at publish the backend takes over so look at your error logs for something of a hint right after the publish process starts. * [Joy](https://wordpress.org/support/users/joyously/) * (@joyously) * [6 years, 1 month ago](https://wordpress.org/support/topic/customizer-changes-not-shown/#post-12722782) * There is another topic describing a [similar problem](https://wordpress.org/support/topic/font-color-and-size-in-preview-doesnt-correspond-to-live-website/), with the same theme, so maybe you should just ask at the theme’s support forum. * Thread Starter [dariopapadopulos](https://wordpress.org/support/users/testitest/) * (@testitest) * [6 years, 1 month ago](https://wordpress.org/support/topic/customizer-changes-not-shown/#post-12746908) * I found the solution and its ridiculously simple. In the customizer changes were set to save as draft. I had to change it to publish as draft and the problem was solved. Anyway I still have no idea why it was set to save and not to publish as on all my other websites it had always already been set to publish.. * Thank you for all your support anyway!! Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Customizer Changes not shown’ is closed to new replies. ## Tags * [ocean wp](https://wordpress.org/support/topic-tag/ocean-wp/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 8 replies * 4 participants * Last reply from: [dariopapadopulos](https://wordpress.org/support/users/testitest/) * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/customizer-changes-not-shown/#post-12746908) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics