Title: Customizer not able to commit changes Last modified: November 16, 2017 --- # Customizer not able to commit changes * Resolved [fraenk](https://wordpress.org/support/users/fraenk/) * (@fraenk) * [8 years, 6 months ago](https://wordpress.org/support/topic/customizer-not-able-to-commit-changes/) * When the companion plugin is enabled, saving changes in Customizer won’t work( infinite spinner) * Console throws the following error: * ``` customizer-base.js?ver=1.0.134:999 Uncaught TypeError: Cannot read property 'phpTrim' of undefined at Object.setMod (customizer-base.js?ver=1.0.134:999) at customizer-base.js?ver=1.0.134:1195 at Function.m.each.m.forEach (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,customize-base,wp-a11y,wp-util,jquery-ui-core,customize-controls,jquery-ui-widget,jquery-u&load[]=i-position,jquery-ui-tooltip,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,wp-&load[]=ajax-response,jquery-color,wp-lists,postbox,nav-menu,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9:14) at Object.setMultipleMods (customizer-base.js?ver=1.0.134:1194) at Object._setContent (customizer-base.js?ver=1.0.134:1317) at Object. (customizer-base.js?ver=1.0.134:1322) at c (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,customize-base,wp-a11y,wp-util,jquery-ui-core,customize-controls,jquery-ui-widget,jquery-u&load[]=i-position,jquery-ui-tooltip,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,wp-&load[]=ajax-response,jquery-color,wp-lists,postbox,nav-menu,utils,media-models,moxiejs,plupload,wp-plupload&ver=4.9:14) ``` Viewing 8 replies - 1 through 8 (of 8 total) * Thread Starter [fraenk](https://wordpress.org/support/users/fraenk/) * (@fraenk) * [8 years, 6 months ago](https://wordpress.org/support/topic/customizer-not-able-to-commit-changes/#post-9689592) * Ok… I’ve tracked the issue down and it is NOT related to this plugin. * The WP I am working on has been set to some strange custom locale `de_DE_formal` which caused a general error in the customizer component: * `Uncaught TypeError: Language code must have format 2-3 letters and. optionally, hyphen, underscore followed by 2 more letters` * After fixing the locale format everything works fine and dandy! * [Tobias Beuving](https://wordpress.org/support/users/tobiasbeuving/) * (@tobiasbeuving) * [8 years, 6 months ago](https://wordpress.org/support/topic/customizer-not-able-to-commit-changes/#post-9693263) * Same here with formal dutch (Nederlands formeel) (nl_NL_formeel) * When changed to ‘regular’ dutch (nl_NL) everything works fine. * The ‘formal’ versions of languages are relatively new in WordPress, the Customizer should keep this in account, where can I file a bug report? - This reply was modified 8 years, 6 months ago by [Tobias Beuving](https://wordpress.org/support/users/tobiasbeuving/). Reason: added commas to tags * [Chantal Coolsma](https://wordpress.org/support/users/chantalc/) * (@chantalc) * [8 years, 6 months ago](https://wordpress.org/support/topic/customizer-not-able-to-commit-changes/#post-9693278) * No action needed. Core devs are already on it. Issue with MediaElement: * [https://core.trac.wordpress.org/ticket/42574](https://core.trac.wordpress.org/ticket/42574) * [Tobias Beuving](https://wordpress.org/support/users/tobiasbeuving/) * (@tobiasbeuving) * [8 years, 6 months ago](https://wordpress.org/support/topic/customizer-not-able-to-commit-changes/#post-9693346) * [@chantalc](https://wordpress.org/support/users/chantalc/) Great! Thanks * [hansretra](https://wordpress.org/support/users/hansretra/) * (@hansretra) * [8 years, 6 months ago](https://wordpress.org/support/topic/customizer-not-able-to-commit-changes/#post-9696911) * Thanks. I changed my profile language from Dutch to English and it works great again. Now i’ll wait for the next _NL update. * [wjlim83](https://wordpress.org/support/users/wjlim83/) * (@wjlim83) * [8 years, 6 months ago](https://wordpress.org/support/topic/customizer-not-able-to-commit-changes/#post-9708791) * Hi all, How do you change the profile language? * [radicalm1nd](https://wordpress.org/support/users/radicalm1nd/) * (@radicalm1nd) * [8 years, 6 months ago](https://wordpress.org/support/topic/customizer-not-able-to-commit-changes/#post-9710314) * I think until this error is fixed you have to go to settings (wp-admin/options- general.php) and change the site language. For everything else check the link [@chantalc](https://wordpress.org/support/users/chantalc/) posted above. * [Weston Ruter](https://wordpress.org/support/users/westonruter/) * (@westonruter) * [8 years, 6 months ago](https://wordpress.org/support/topic/customizer-not-able-to-commit-changes/#post-9711354) * There is a workaround plugin to fix the issue with formal languages until 4.9.1 comes out (probably in January): [https://core.trac.wordpress.org/ticket/42574#comment:22](https://core.trac.wordpress.org/ticket/42574#comment:22) Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Customizer not able to commit changes’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/mesmerize-companion.svg) * [Mesmerize Companion](https://wordpress.org/plugins/mesmerize-companion/) * [Support Threads](https://wordpress.org/support/plugin/mesmerize-companion/) * [Active Topics](https://wordpress.org/support/plugin/mesmerize-companion/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/mesmerize-companion/unresolved/) * [Reviews](https://wordpress.org/support/plugin/mesmerize-companion/reviews/) ## Tags * [dutch](https://wordpress.org/support/topic-tag/dutch/) * [formal](https://wordpress.org/support/topic-tag/formal/) * [Nederlands](https://wordpress.org/support/topic-tag/nederlands/) * 8 replies * 7 participants * Last reply from: [Weston Ruter](https://wordpress.org/support/users/westonruter/) * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/customizer-not-able-to-commit-changes/#post-9711354) * Status: resolved