Title: customizer not loading
Last modified: August 31, 2016

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# customizer not loading

 *  [spyros79](https://wordpress.org/support/users/spyros79/)
 * (@spyros79)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/customizer-not-loading-2/)
 * Hi, I have installed Amplify to all my sites. It’s been awhile that customizer
   isn’t working,meaning it shows a circle spinning infinitely and that’s all.
 * I ve read somewhere that i might need to deactivate plugins which i did.JUst 
   to be sure i renamed ‘plugins folder’ to ‘pulgins-old’ but without positive results.
 * I would appreciate some help
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Suyogya Shukla](https://wordpress.org/support/users/themeislesupport/)
 * (@themeislesupport)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/customizer-not-loading-2/#post-7188704)
 * Hey there,
 * Please try changing the following line of code in /js/scripts.js file
 * `$('a[href*=#]:not([href=#])').click(function() {`
 * With
 * `$('a[href*="#"]:not([href="#"])').click(function() {`
 * Let me know if it fixes the issue.
 * Best Regards,
    Suyogya (Themeisle Support)
 *  Thread Starter [spyros79](https://wordpress.org/support/users/spyros79/)
 * (@spyros79)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/customizer-not-loading-2/#post-7188705)
 * Thank you for trying. That didn’t work either so i replaced with previous line
   of code.
 * Once again thanks for your time
 *  [Suyogya Shukla](https://wordpress.org/support/users/themeislesupport/)
 * (@themeislesupport)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/customizer-not-loading-2/#post-7188706)
 * Hi,
 * We will need more info to debug this issue. Could you send us an email at [friends@themeisle.com](https://wordpress.org/support/topic/customizer-not-loading-2/friends@themeisle.com?output_format=md)
   with the link to this thread so we could assist you?
 * Best regards,
    Suyogya (Themeisle Support)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘customizer not loading’ is closed to new replies.

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## Tags

 * [not-loading](https://wordpress.org/support/topic-tag/not-loading/)

 * 3 replies
 * 2 participants
 * Last reply from: [Suyogya Shukla](https://wordpress.org/support/users/themeislesupport/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/customizer-not-loading-2/#post-7188706)
 * Status: not resolved