Customizer won’t finish loading | ww.wp.xz.cn

amoyavilla
(@amoyavilla)

11 months, 1 week ago

Hi All,

My Customize wont fully load unless i deactivate my Astra Pro plugin, which i just bought yesterday! i already used it yesterday to fully edit my website. So i dont want to deactivate it permanently, how should i proceed?

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Aradhy Singh
(@bsfaradhy)

11 months ago

Hi @amoyavilla,

We would need to have a closer look at it in order to guide you further. Since discussing anything related to the pro version is not allowed in this forum, as mentioned in the Forum Guidelines, please reach out to us thru our Support Portal and mark this topic as Resolved.

Just FYI, we respond faster there.

Kind regards,
Aradhy 🙂

Moderator Support Moderator
(@moderator)

11 months ago

Good reply.

For pro or customer support, please contact the developer on their site. This includes pre-sales information.

As the developer is aware, customers may not be supported on this site.

https://ww.wp.xz.cn/support/guidelines/#do-not-post-about-commercial-products

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Customizer won’t finish loading’ is closed to new replies.

2 replies
3 participants
Last reply from: Support Moderator
Last activity: 11 months ago
Status: not resolved