Title: Customizing notifcation message
Last modified: April 16, 2024

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# Customizing notifcation message

 *  [richards1052](https://wordpress.org/support/users/richards1052/)
 * (@richards1052)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/customizing-notifcation-message/)
 * I am having trouble customizing the notification header for e mails to subscribers.
   I want the header to insert the first name of the subscriber if there is one 
   in the record. IF there isn’t, I want it to skip the name. But when I receive
   a notification sent to myself, it displays like this:
 * ![](https://i0.wp.com/www.richardsilverstein.com/wp-content/uploads/2024/04/screenshot-
   mail.google.com-2024.04.16-13_37_59.png?ssl=1)
 * Can you help me customize the header? What do I need to fix?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcustomizing-notifcation-message%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Ojoma a11n](https://wordpress.org/support/users/geraltrivia/)
 * (@geraltrivia)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/customizing-notifcation-message/#post-17706697)
 * Hello there [@richards1052](https://wordpress.org/support/users/richards1052/),
 * Thank you for reaching out to us.
 * I’m taking a look at your screenshot and It’s a little confusing.
 * From the screenshot you sent, I can see the email content reads as “Your stats
   are in!” This email is usually sent automatically 24 hours after you send an 
   email campaign and this email should have the subject: “Your monthly stats are
   in!. (see screenshot below):
 * ![](https://cdn-std.droplr.net/files/acc_1219114/t7EZj9)
 * Link to screenshot: [https://d.pr/i/t7EZj9](https://d.pr/i/t7EZj9)
 * From your screenshot, I can see that it says a different thing.
 * It’s possible for you to personalize the subject of your email campaigns ([https://kb.mailpoet.com/article/215-personalize-newsletter-with-shortcodes](https://kb.mailpoet.com/article/215-personalize-newsletter-with-shortcodes))
   but it’s not possible out of the box to personalize the notification email you
   shared with us in the screenshot.
 * Can you kindly let me know how you customized the automatic statistic notification
   email?
 * Looking forward to hearing back from you.

Viewing 1 replies (of 1 total)

The topic ‘Customizing notifcation message’ is closed to new replies.

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## Tags

 * [customize header](https://wordpress.org/support/topic-tag/customize-header/)

 * 1 reply
 * 2 participants
 * Last reply from: [Ojoma a11n](https://wordpress.org/support/users/geraltrivia/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/customizing-notifcation-message/#post-17706697)
 * Status: not resolved