Title: damaged thumbnails
Last modified: June 14, 2024

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# damaged thumbnails

 *  Resolved [krzysa](https://wordpress.org/support/users/krzysa/)
 * (@krzysa)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/damaged-thumbnails/)
 * When uploading photos with a resolution lower than 1000px in length or width,
   the thumbnails are damaged.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Jaime Segura](https://wordpress.org/support/users/jaimeimagely/)
 * (@jaimeimagely)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/damaged-thumbnails/#post-17831334)
 * Hi [@krzysa](https://wordpress.org/support/users/krzysa/) ,
 * I am glad to help, this could be an existing issue we are currently investigating.
   Do the thumbnails look pixelated? Are they showing a grey bar and seem to get
   just halfway trough the process?
 * If you could share a screenshot of they the thumbs look or share a link to a 
   gallery that would help.
 * Please keep me posted
 * Thanks!
 *  Thread Starter [krzysa](https://wordpress.org/support/users/krzysa/)
 * (@krzysa)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/damaged-thumbnails/#post-17842118)
 * Hi,
 * After clearing the photo cache, some galleries were also corrupted
 * [https://www.stajniarobinkowo.pl/galeria/obozy-jezdzieckie-2022/nggallery/album/obozy-2022-turnus-vii](https://www.stajniarobinkowo.pl/galeria/obozy-jezdzieckie-2022/nggallery/album/obozy-2022-turnus-vii)
 *  Thread Starter [krzysa](https://wordpress.org/support/users/krzysa/)
 * (@krzysa)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/damaged-thumbnails/#post-17870313)
 * Hi,
 * I also have this problem with smaller photos on other websites.
 *  [patowins](https://wordpress.org/support/users/patowins/)
 * (@patowins)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/damaged-thumbnails/#post-17998079)
 * X2 I also have this problem with smaller photos
 *  [patowins](https://wordpress.org/support/users/patowins/)
 * (@patowins)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/damaged-thumbnails/#post-18039236)
 * Now the problem arises with images of any dimension. Is there a solution or am
   I looking for another plugin?
 *  [Jaime Segura](https://wordpress.org/support/users/jaimeimagely/)
 * (@jaimeimagely)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/damaged-thumbnails/#post-18039261)
 * Hi
 * Please try adding the following to the wp-config.php file of your site
 * `/*_disable Imagick_/
   define('NGG_DISABLE_IMAGICK', TRUE);
 * We are trying to narrow down the issue to the imagick module version. After adding
   this, make sure to refresh any and all site cache. Then try adding a new gallery
   and see how the images come up.
 * Also you can create new thumbnails for the broken images from Manage Galleries,
   Open a gallery and then select the option to create new thumbs from the bulk 
   actions or for each individual image.
 * Let me know how it went.
 * Thanks!
 *  [patowins](https://wordpress.org/support/users/patowins/)
 * (@patowins)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/damaged-thumbnails/#post-18042021)
 * I have done some tests and the problem no longer appears. problem.
 * It has worked code in wp-config.php
 * Thank you so much!
    -  This reply was modified 1 year, 8 months ago by [patowins](https://wordpress.org/support/users/patowins/).

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘damaged thumbnails’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
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 * 7 replies
 * 3 participants
 * Last reply from: [patowins](https://wordpress.org/support/users/patowins/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/damaged-thumbnails/#post-18042021)
 * Status: resolved