Title: Dashboard Empty
Last modified: September 3, 2024

---

# Dashboard Empty

 *  Resolved [thedrewseum](https://wordpress.org/support/users/thedrewseum/)
 * (@thedrewseum)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/dashboard-empty-3/)
 * Hello,
 * The plugin is working and tracking visitors (these can be seen on the main WordPress
   dashboard as well as [in the status bar on individual pages](https://thedrewseum.com/wp-content/uploads/2024/09/screenshot-stats.png)).
   However [the plugin’s dashboard is completely blank](https://thedrewseum.com/wp-content/uploads/2024/09/Screenshot-27.png)
   with no information visible. I’ve cleared the cache in two different ways and
   changed all the settings that seem relevant, but nothing is working.
    -  This topic was modified 1 year, 9 months ago by [thedrewseum](https://wordpress.org/support/users/thedrewseum/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [Ben Sibley](https://wordpress.org/support/users/bensibley/)
 * (@bensibley)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/dashboard-empty-3/#post-17991882)
 * Hi there,
 * Thanks for getting in touch about this.
 * I have seen this happen a couple of times before, and it was because another 
   plugin was hiding the dashboard. Basically, the other plugin was loading CSS 
   on our menu that inadvertently hid everything, and I’m guessing that’s the case
   here.
 * For that reason, I think the best idea is to deactivate all other plugins and
   check if the Analytics menu appears. Then, you can reactivate them one-by-one
   until the issue returns. Once you find out which plugin has the conflict, let
   me know and I will make sure we add a patch in our next update to fix the issue.
 * If your hosting provides a staging site, you can do this on a staging site to
   avoid disrupting visitors on your live website.

Viewing 1 replies (of 1 total)

The topic ‘Dashboard Empty’ is closed to new replies.

 * ![](https://ps.w.org/independent-analytics/assets/icon.svg?rev=3504049)
 * [Independent Analytics - WordPress Analytics Plugin](https://wordpress.org/plugins/independent-analytics/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/independent-analytics/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/independent-analytics/)
 * [Active Topics](https://wordpress.org/support/plugin/independent-analytics/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/independent-analytics/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/independent-analytics/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Ben Sibley](https://wordpress.org/support/users/bensibley/)
 * Last activity: [1 year, 9 months ago](https://wordpress.org/support/topic/dashboard-empty-3/#post-17991882)
 * Status: resolved