Title: Dashboard missing update links Last modified: November 7, 2022 --- # Dashboard missing update links * [Webzilla](https://wordpress.org/support/users/webz1lla/) * (@webz1lla) * [3 years, 6 months ago](https://wordpress.org/support/topic/dashboard-missing-update-links/) * So I found a random folder in the /wp-content/ folder and I deleted (along with a plugin that installed by itslef), don’t remember the names. * Ever since, there is no longer any Update links in the Dashboard, you can’t delete anything either. * I’ve deleted the addon domain, database/username, and reinstalled wordpress on this domain, but every time I do it it will not regenerate these update links 🙁 * I am so stuck, and worst of all, it’s a clients website. * Any help would be greaty apprecaited. - This topic was modified 3 years, 5 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdashboard-missing-update-links%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 8 replies - 1 through 8 (of 8 total) * Moderator [threadi](https://wordpress.org/support/users/threadi/) * (@threadi) * [3 years, 5 months ago](https://wordpress.org/support/topic/dashboard-missing-update-links/#post-16169856) * What * > update links * do you mean exactly? Can you no longer delete any posts? Pages also not? Or is it about plugins, media or something else? * Thread Starter [Webzilla](https://wordpress.org/support/users/webz1lla/) * (@webz1lla) * [3 years, 5 months ago](https://wordpress.org/support/topic/dashboard-missing-update-links/#post-16170940) * It’s all the above, so when you go to yourdomain.com/wp-admin and log in to your dashboard, the Dashboard link where the Update link is under is no longer there, to Add New plugins or pages are all gone, and you cannot delete anything. * There was a folder in the file manager under /wp-content/ and I deleted it along with a plugin that was installed and could not be removed, I’m not sure if it was messed up before or if this is was caused the problem. * Since I have deleted the addon domain, the database/username, re installed a fresh wordpress on the domain but each time those links are missing. I have no idea what to do, I need wordpress to regenerate the wp admin menu but nothing has worked so far. * I also contacted my hosting and they were no help. This is my last resort. * Moderator [threadi](https://wordpress.org/support/users/threadi/) * (@threadi) * [3 years, 5 months ago](https://wordpress.org/support/topic/dashboard-missing-update-links/#post-16171747) * I guess you are not logged in as administrator, maybe only simple editor or author. Is it possible that you have a 2nd account as administrator? If not, you would probably have to adjust the permissions of the one user you have directly via the database. * If you talk about additional domain: do you have or did you have a multisite installation? * Thread Starter [Webzilla](https://wordpress.org/support/users/webz1lla/) * (@webz1lla) * [3 years, 5 months ago](https://wordpress.org/support/topic/dashboard-missing-update-links/#post-16171795) * My user is the original administrator from creating the website. * Like I said, once that folder was deleted it deleted all access to updating and deleting, I just do not know why I can’t resinstall wordpress on the domain, every attempt does the same thing with the missing update links. * Am I correct to assume resinstalling wordpress on the domain should regenerate the entire wp menu? * I am really stuck, and to make it worse it’s a clients website. I really need help. * Moderator [threadi](https://wordpress.org/support/users/threadi/) * (@threadi) * [3 years, 5 months ago](https://wordpress.org/support/topic/dashboard-missing-update-links/#post-16172164) * Directories in wp-content do not affect permissions in the backend in the same way. Of course you can try the following: download the ZIP matching your WordPress version from [https://wordpress.org/download/releases/](https://wordpress.org/download/releases/)– unzip it on your computer and upload only the directories wp-admin and wp-includes via FTP to your hosting. Don’t touch the wp-content directory because there are the contents, plugins and themes of your website in your hosting. However, I don’t think this will change anything about the state. * As I said, I suspect a permission problem. You would have to check this directly in the database. Call it with a tool provided by your hoster, e.g. phpmyadmin. There you should find a table users (with the prefix of your installation in front of it). In this table you should find your user as a record. Remember what is in the `ID` column. Then look in the table usermeta. There should be a record` capabilities` for this remembered `user_id` – again with the prefix of your installation in front. This should ideally have the following content: * `a:1:{s:13: "administrator";b:1;}` * Also a record named `user_level` (with prefix of your installation) which has the value 10. * If you don’t have this, then that explains your lack of permissions in wp-admin. * If this is too complex for you, I would recommend you find someone who can look at this directly on your system. You can find someone like that for example here: [https://jobs.wordpress.net/](https://jobs.wordpress.net/) * Thread Starter [Webzilla](https://wordpress.org/support/users/webz1lla/) * (@webz1lla) * [3 years, 5 months ago](https://wordpress.org/support/topic/dashboard-missing-update-links/#post-16175123) * Hey threadi, * I just went into phpMyAdmin and checked the information you gave me, it’s exactly what it should be. The wp capabilities is a:1:{s:13:”administrator”;b:1;} and the wp_user_level is 10. * How can everytime I reinstall a fresh version of wordpress on the domain that it does not fix the wp menu? I do not get it, and now to confirm all of the information is correct in phpMyAdmin, I and really lost. * Do you have any other ideas? * Moderator [threadi](https://wordpress.org/support/users/threadi/) * (@threadi) * [3 years, 5 months ago](https://wordpress.org/support/topic/dashboard-missing-update-links/#post-16175128) * The project is new, isn’t it? Delete everything in the hosting. All files, database. Everything that belongs to it. Then do a clean reinstallation. If it still does not work, contact your hoster. Maybe some security tool from them will intervene. * Thread Starter [Webzilla](https://wordpress.org/support/users/webz1lla/) * (@webz1lla) * [3 years, 5 months ago](https://wordpress.org/support/topic/dashboard-missing-update-links/#post-16175147) * I’ve deleted everything, the database, the username and deleted the addon domain and readded it. I have done this twice, reinstalled a fresh version of wordpress and still the same problem. * I might try this one last time, but I will install the latest version of wordpress as I think from memory the one I was using was 5.8 maybe installing the latest version might generate a fresh menu? * Thank you so much for your help, I will post an update later today once I try again. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Dashboard missing update links’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 9 replies * 2 participants * Last reply from: [Webzilla](https://wordpress.org/support/users/webz1lla/) * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/dashboard-missing-update-links/#post-16175147) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics