Title: Dashboard widget empty
Last modified: March 3, 2018
---
# Dashboard widget empty
* [Harm10](https://wordpress.org/support/users/harm10/)
* (@harm10)
* [8 years, 3 months ago](https://wordpress.org/support/topic/dashboard-widget-empty-3/)
* I am also experiencing problems on different sites I maintain (not all of them)
that the Dashboard Widget remains empty.
I noticed the other post about this
but this does not offer a solution other than the suggestion of inactivating
all plug-ins. There are no errors in the console.
* Is already known what causes this problem? Or should I still follow that last
suggestion?
Viewing 13 replies - 1 through 13 (of 13 total)
* Plugin Contributor [Torsten Landsiedel](https://wordpress.org/support/users/zodiac1978/)
* (@zodiac1978)
* [8 years, 3 months ago](https://wordpress.org/support/topic/dashboard-widget-empty-3/#post-10044097)
* You can try this plugin. It has a troubleshooting mode which disables all plugins
for the current admin user (not for the visitors!), so you can check if it is
a plugin conflict:
[https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/)
* Mostly it is a JS error, but if the console is not showing any errors we need
to dig deeper here …
* All the best,
Torsten
* Thread Starter [Harm10](https://wordpress.org/support/users/harm10/)
* (@harm10)
* [8 years, 3 months ago](https://wordpress.org/support/topic/dashboard-widget-empty-3/#post-10053790)
* I will try your suggestion and report back.
* Plugin Contributor [Torsten Landsiedel](https://wordpress.org/support/users/zodiac1978/)
* (@zodiac1978)
* [8 years, 2 months ago](https://wordpress.org/support/topic/dashboard-widget-empty-3/#post-10112428)
* Setting this to resolved due to inactivity. Seems to be solved. If not, just
reply again and we will have a look.
* All the best,
Torsten
* Thread Starter [Harm10](https://wordpress.org/support/users/harm10/)
* (@harm10)
* [8 years, 2 months ago](https://wordpress.org/support/topic/dashboard-widget-empty-3/#post-10154506)
* Sorry it took a while for me to reply.
* I did some testing but did not find the culprit yet. But I have a question: is
the widget directly related to the number of blocked spams?
Because those are
also on zero for the sites where it is not working. I noticed on those sites
where it is working that the widget only displays days when there was at least
1 spam blocked. So if there is no spam there is no entry added to the widget?
Is this correct? Although I find it hard to believe but could this mean there
is no spam on the sites where the widget is empty? Is there a way that I can
test whether spam is blocked on these sites?
* Thread Starter [Harm10](https://wordpress.org/support/users/harm10/)
* (@harm10)
* [8 years, 1 month ago](https://wordpress.org/support/topic/dashboard-widget-empty-3/#post-10187796)
* Forgot to change the status…..
* Thread Starter [Harm10](https://wordpress.org/support/users/harm10/)
* (@harm10)
* [8 years, 1 month ago](https://wordpress.org/support/topic/dashboard-widget-empty-3/#post-10218072)
* Can you please answer my question?
“Is there a way that I can test whether spam
is blocked on these sites?”
* Plugin Contributor [Torsten Landsiedel](https://wordpress.org/support/users/zodiac1978/)
* (@zodiac1978)
* [8 years ago](https://wordpress.org/support/topic/dashboard-widget-empty-3/#post-10295421)
* You can try to use some BBCode in your comment and activate the BBcode feature
in the settings.
* All the best,
Torsten
* Thread Starter [Harm10](https://wordpress.org/support/users/harm10/)
* (@harm10)
* [7 years, 11 months ago](https://wordpress.org/support/topic/dashboard-widget-empty-3/#post-10455557)
* Sorry it took me a while to notice your reply.
I did some investigation of my
own. I noticed that on sites where the widget display is empty the get_option(‘
daily_stats’) has a value false. I assumed this has something to do with cronjobs
running so I looked at the setting cronjob_enable and found that it was also
false on the site I am currently testing with (no additional plug-ins active
and default theme). Looking at a site where it is working the cronjob_enable
and daily_stats are true.
* The result of query
* ```
SELECT *
FROM wp_options
WHERE option_name = 'antispam_bee'
LIMIT 0 , 30
```
* on faulty site:
* `a:26:{s:9:"flag_spam";i:1;s:12:"email_notify";i:0;s:14:"cronjob_enable";i:0;
s:16:"cronjob_interval";i:0;s:9:"no_notice";i:0;s:15:"dashboard_count";i:1;s:
15:"dashboard_chart";i:1;s:14:"advanced_check";i:1;s:12:"regexp_check";i:1;s:
7:"spam_ip";i:1;s:17:"already_commented";i:1;s:10:"time_check";i:0;s:14:"always_allowed";
i:0;s:12:"ignore_pings";i:0;s:13:"ignore_filter";i:0;s:11:"ignore_type";i:1;s:
14:"reasons_enable";i:0;s:14:"ignore_reasons";a:0:{}s:12:"bbcode_check";i:1;s:
14:"gravatar_check";i:0;s:11:"dnsbl_check";i:0;s:12:"country_code";i:0;s:13:"
country_black";s:0:"";s:13:"country_white";s:0:"";s:13:"translate_api";i:0;s:
14:"translate_lang";s:2:"de";}`
* Is there some setting I have overlooked that influences the cronjob setting?
* Thread Starter [Harm10](https://wordpress.org/support/users/harm10/)
* (@harm10)
* [7 years, 10 months ago](https://wordpress.org/support/topic/dashboard-widget-empty-3/#post-10502559)
* I guess you have been too busy to notice my information and question.
In the
meantime I have tried some things.
* First I changed in options fields cronjob_enable and cronjob_interval to 1. I
waited several days but nothing changed in the display.
Then I noticed that
the cron event antispam_bee_daily_cronjob was not in the schedule. I added it
and specified that it should run daily as seen on a working site. And it runs
as the scheduled date gets updated each day. Still the display did not change
after several days. Field cronjob_timestamp got added after the cron ran for
the first time. But fields spam_count and daily_stats are still not there on
the failing site.
* Please tell me what I can do more to get it working?
* Thread Starter [Harm10](https://wordpress.org/support/users/harm10/)
* (@harm10)
* [7 years, 10 months ago](https://wordpress.org/support/topic/dashboard-widget-empty-3/#post-10502668)
* I created a comment with BBcode and the second time Antispam Bee blocked it!
I now have 1 information day in my display. Looking in more detail to other working
displays it looks like this display only reports days that spam was blocked.
Is this true?
If so, this explains that sites that have no (spam) comments whatsoever
will display an empty display? Maybe that could be solved by introducing an option
that also days with no spam can be displayed?
* Thread Starter [Harm10](https://wordpress.org/support/users/harm10/)
* (@harm10)
* [7 years, 10 months ago](https://wordpress.org/support/topic/dashboard-widget-empty-3/#post-10527189)
* I can confirm that when using a BBcode on a site where I didn’t change anything
to the options and spam is detected the stats get registered including the other
option settings.
* But first of all I would like to get some response from plugin support…….?
* Plugin Contributor [Torsten Landsiedel](https://wordpress.org/support/users/zodiac1978/)
* (@zodiac1978)
* [7 years, 8 months ago](https://wordpress.org/support/topic/dashboard-widget-empty-3/#post-10763046)
* Hi [@harm10](https://wordpress.org/support/users/harm10/) !
* Sorry for the late reply!
* > So if there is no spam there is no entry added to the widget?
* I am not sure about this. I think it stays just on “1” in this case. (for the
chart info)
* > I noticed that on sites where the widget display is empty the get_option(‘daily_stats’)
> has a value false.
* This is obviously true, because this is the settings from Settings -> Antispam
Bee if the dashboard widget should be shown or not. If you want to show the dashboard,
you need to enable it on the settings page.
* > I assumed this has something to do with cronjobs
* `cronjob_enable` is a check if the WP Cron system is enabled or disabled.
* The relevant cronjob from ASB is named `antispam_bee_daily_cronjob` and is just
for deleting old spam (if this option is enabled).
* I would recommend not hacking the database for these changes and stick to the
settings page which is recommended for configuring the plugin 😉
* Maybe start from scratch with those settings and try again?
* Please report back if something is still broken for you!
* All the best,
Torsten
* Thread Starter [Harm10](https://wordpress.org/support/users/harm10/)
* (@harm10)
* [7 years, 4 months ago](https://wordpress.org/support/topic/dashboard-widget-empty-3/#post-11080998)
* Sorry, I totally missed your reply……
* I only want to continue the discussion about
“So if there is no spam there is
no entry added to the widget?” I can definitely say that there is no value added
to the widget display if no spam is detected. The one I triggered with the BBcode
test is still the only one on that test site I used for that. A merely single
dot in further empty display. In my view each day without spam detected should
result in a 0 entry in the display and hence creating a proper graph. Don’t you
agree?
Viewing 13 replies - 1 through 13 (of 13 total)
The topic ‘Dashboard widget empty’ is closed to new replies.
* 
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* 13 replies
* 2 participants
* Last reply from: [Harm10](https://wordpress.org/support/users/harm10/)
* Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/dashboard-widget-empty-3/#post-11080998)
* Status: not resolved