Title: Data Access Request Not Working
Last modified: August 19, 2018

---

# Data Access Request Not Working

 *  Resolved [thepeter96](https://wordpress.org/support/users/thepeter96/)
 * (@thepeter96)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/data-access-request-not-working/)
 * I have 2 requests from members for the data access request, but no email was 
   send to them. Requests to Process it says 0 and Status active.
    -  This topic was modified 7 years, 9 months ago by [thepeter96](https://wordpress.org/support/users/thepeter96/).

Viewing 1 replies (of 1 total)

 *  [Merijn Molenaar](https://wordpress.org/support/users/merijnmolenaar/)
 * (@merijnmolenaar)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/data-access-request-not-working/#post-10609327)
 * Hey [@thepeter96](https://wordpress.org/support/users/thepeter96/),
 * This should work fine, are you using the standard mail functionalities from wordpress?
   Those are not that stable. If so, try to find a free mail plugin that will offer
   your way more trustworthy functionalities.
 * If you are using a more trustworthy mail plugin, please let me know which one.
 * Unfortunately there is not much we can do from our side.
 * Kind regards,
 * Merijn Molenaar

Viewing 1 replies (of 1 total)

The topic ‘Data Access Request Not Working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-gdpr-compliance_6396ab.svg)
 * [Cookie Information | Free GDPR Consent Solution](https://wordpress.org/plugins/wp-gdpr-compliance/)
 * [Support Threads](https://wordpress.org/support/plugin/wp-gdpr-compliance/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-gdpr-compliance/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-gdpr-compliance/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-gdpr-compliance/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Merijn Molenaar](https://wordpress.org/support/users/merijnmolenaar/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/data-access-request-not-working/#post-10609327)
 * Status: resolved