Title: Data analyzed orders problem
Last modified: August 25, 2021

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# Data analyzed orders problem

 *  Resolved [eminflex](https://wordpress.org/support/users/eminflex/)
 * (@eminflex)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/data-analyzed-orders-problem/)
 * Hi,
    I have a problem with WooCommerce Admin plugin, from 16 august not show 
   the data (the orders seem to have stopped at that date, but in reality the orders
   arrive). On the test platform I tried to update wordpress, woocommerce the same
   plugin (in the production site there is an older version), but it doesn’t work
   the same. Do you have any ideas about it?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/)
 * (@apmwebdev)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/data-analyzed-orders-problem/#post-14805600)
 * Hi [@eminflex](https://wordpress.org/support/users/eminflex/)! I understand you’re
   not seeing Analytics data for August 16th onward. I also see that this thread
   has been marked as resolved. Did you figure out a solution to this issue?
 * If not, could you send me your system status report? You can find that by going
   to WooCommerce > Status in your site’s admin area, then clicking “Get system 
   report,” then “Copy for support.” If a URL would be easier, it should be yoursite.
   com/wp-admin/admin.php?page=wc-status&tab=status , replacing “yoursite.com” with
   your site’s actual URL.
 * If you’re worried about privacy, I’d recommend redacting your site URL, which
   appears only in the first two lines of the status report. Everything else should
   be generic and won’t identify your site in any way.
 *  Thread Starter [eminflex](https://wordpress.org/support/users/eminflex/)
 * (@eminflex)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/data-analyzed-orders-problem/#post-14806470)
 * Hi, thank you for reply.
    No, I haven’t found any solution. I marked it as solved,
   because I don’t think there can be a solution as it would actually be needed 
   for the production site, where however it isn’t possible for me to update WooCommerce
   for various technical reasons. The current version is 3.8.1
 *  [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/)
 * (@apmwebdev)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/data-analyzed-orders-problem/#post-14809564)
 * Hi [@eminflex](https://wordpress.org/support/users/eminflex/). Technically we
   don’t support down to 3.8.1, but I can offer you some general tips.
 * The first thing I’d check would be your Scheduled Actions logs, as the import
   of data into the Analytics reports uses Action Scheduler.
 * To do this, go to WooCommerce > Status > Scheduled Actions in your site’s WP 
   admin area and click on the “Pending” heading to see the scheduled actions that
   haven’t run yet. Then, type “wc-admin” into the search bar. Do you see any pending
   scheduled actions after this search?
 *  Thread Starter [eminflex](https://wordpress.org/support/users/eminflex/)
 * (@eminflex)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/data-analyzed-orders-problem/#post-14810217)
 * Thanks again for the support. Yes, there are more than 300 “pending” actions 
   scheduled, the wp-cron.php does not start?
    Can I start them manually?
 *  [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/)
 * (@apmwebdev)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/data-analyzed-orders-problem/#post-14812811)
 * > Thanks again for the support. Yes, there are more than 300 “pending” actions
   > scheduled, the wp-cron.php does not start?
   >  Can I start them manually?
 * If WP-Cron is having issues, that is likely where your problem is coming from.
   I’d recommend installing the [WP Crontrol](https://wordpress.org/plugins/wp-crontrol/)
   plugin, then going to **Tools > Cron Events** in your WP Admin area.
 * On the resulting page, at the top, do you see any errors, such as messages about“
   unable to spawn WP Cron” because of a 401 or 403, or anything like that?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Data analyzed orders problem’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/data-analyzed-orders-problem/#post-14812811)
 * Status: resolved