Data error in Search Console – Site Kit
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Hello,
I cannot access to Dashboard in site kit. The message that shows up is:
Data error in Search Console
User does not have sufficient permission for site ‘(my site)’. See also: https://support.google.com/webmasters/answer/2451999.Also tried:
browsing in incognito mode
reset
check user permission
Try from different computer
Deactivating and reinstalling pluginNothing works!
can you please help me?
Thanks
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@mattiabf thanks for opening a new support topic! Could you check for any browser console errors? If you see them, could you send us a screenshot?
Hello,
The console shows no errors@mattiabf Thanks for the update. Browser caching can sometimes interfere with setup if you’ve logged into multiple Google accounts previously. Can you attempt the following:
1. Ensure your primary Google account has access to that property (URL) from within Site Kit
2. Reset Site Kit (Site Kit > Settings > Admin Settings > Reset Site Kit)
3. Open up a browser incognito window (as you did previously)
4. Attempt Site Kit setup again, as opposed to just connecting the moduleIf that fails can you inform us of your site URL and your Site Health information
Unfortunately none of those worked.
The website isSite health:
`
### wp-core ###version: 5.3
site_language: it_IT
user_language: it_IT
timezone: +00:00
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
user_registration: 0
default_comment_status: open
multisite: false
user_count: 1
dotorg_communication: true### wp-paths-sizes ###
wordpress_path: /web/htdocs/www.mb-gent.com/home
wordpress_size: 41,76 MB (43783337 bytes)
uploads_path: /web/htdocs/www.mb-gent.com/home/wp-content/uploads
uploads_size: 22,17 MB (23242778 bytes)
themes_path: /web/htdocs/www.mb-gent.com/home/wp-content/themes
themes_size: 7,84 MB (8215830 bytes)
plugins_path: /web/htdocs/www.mb-gent.com/home/wp-content/plugins
plugins_size: 44,14 MB (46279136 bytes)
database_size: 3,19 MB (3342336 bytes)
total_size: 119,08 MB (124863417 bytes)### wp-active-theme ###
name: Lifestyle Magazine (lifestyle-magazine)
version: 1.0.0 (latest version: 1.0.5)
author: thebootstrapthemes
author_website: http://thebootstrapthemes.com
parent_theme: none
theme_features: woocommerce, post-thumbnails, automatic-feed-links, title-tag, post-templates, menus, html5, custom-logo, custom-background, custom-header, editor-style, widgets
theme_path: /web/htdocs/www.mb-gent.com/home/wp-content/themes/lifestyle-magazine### wp-themes-inactive (4) ###
Twenty Nineteen: version: 1.4, author: Team di WordPress
Twenty Seventeen: version: 2.2, author: il team di WordPress
Twenty Sixteen: version: 2.0, author: il team di WordPress
Twenty Twenty: version: 1.0, author: Team di WordPress### wp-plugins-active (10) ###
BlossomThemes Email Newsletter: version: 2.0.8, author: blossomthemes
BlossomThemes Social Feed: version: 1.2.0, author: blossomthemes
BlossomThemes Toolkit: version: 2.1.5, author: blossomthemes
GA Google Analytics: version: 20191109, author: Jeff Starr
GDPR Cookie Consent: version: 1.8.2, author: WebToffee
Master Slider: version: 3.5.3, author: averta
Max Mega Menu: version: 2.7.3, author: megamenu.com
One Click Demo Import: version: 2.5.2, author: ProteusThemes
Site Kit by Google: version: 1.1.2, author: Google
WooCommerce: version: 3.8.1, author: Automattic### wp-plugins-inactive (2) ###
Akismet Anti-Spam: version: 4.1.3, author: Automattic
Hello Dolly: version: 1.7.2, author: Matt Mullenweg### wp-media ###
image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1656
imagemagick_version: ImageMagick 6.7.8-9 2019-02-01 Q16 http://www.imagemagick.org
imagick_limits:
imagick::RESOURCETYPE_AREA: 188 GB
imagick::RESOURCETYPE_DISK: 1.844674407371E+19
imagick::RESOURCETYPE_FILE: 49152
imagick::RESOURCETYPE_MAP: 188 GB
imagick::RESOURCETYPE_MEMORY: 94 GB
imagick::RESOURCETYPE_THREAD: not available
gd_version: bundled (2.1.0 compatible)
ghostscript_version: 9.07### wp-server ###
server_architecture: Linux 3.10.0-862.2.3.el7.x86_64 x86_64
httpd_software: Apache
php_version: 7.2.22 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 900
memory_limit: 256M
max_input_time: 60
upload_max_size: 50M
php_post_max_size: 30M
curl_version: 7.65.3 OpenSSL/1.0.2k-fips
suhosin: false
imagick_availability: true
htaccess_extra_rules: false### wp-database ###
extension: mysqli
server_version: 5.7.28-31-log
client_version: mysqlnd 5.0.12-dev – 20150407 – $Id: 3591daad22de08524295e1bd073aceeff11e6579 $### wp-constants ###
WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /web/htdocs/www.mb-gent.com/home/wp-content
WP_PLUGIN_DIR: /web/htdocs/www.mb-gent.com/home/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined### wp-filesystem ###
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writableThanks!
@mattiabf Thanks for the update. Looking at your site info I can see your WordPress Site URL and WordPress Address URL differ with https mentioned alongside just http.
Can you set them both to https before attempting Site Kit setup again, while also having the GA Google Analytics plugin temporary deactivated?
It’s worth also ensuring you have the https protocol added from within Search Console. Let me know if that works for you after re-attempting setup.
Ok…solved! Thanks
@mattiabf Great news, thanks for the update, I will mark this support topic as resolved. If you are enjoying using the plugin don’t forget to leave a review.
Hi, I have exactly the same problem for one of my clients. Here’s the site health info:
### wp-core ### version: 5.3 site_language: fi user_language: fi timezone: +00:00 permalink: /%category%/%postname%/ https_status: true user_registration: 0 default_comment_status: open multisite: false user_count: 3 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /home/sorttisf/public_html wordpress_size: 1,30 GB (1391285750 bytes) uploads_path: /home/sorttisf/public_html/wp-content/uploads uploads_size: 321,12 MB (336716396 bytes) themes_path: /home/sorttisf/public_html/wp-content/themes themes_size: 13,73 MB (14400285 bytes) plugins_path: /home/sorttisf/public_html/wp-content/plugins plugins_size: 151,35 MB (158703614 bytes) database_size: 36,99 MB (38783096 bytes) total_size: 1,81 GB (1939889141 bytes) ### wp-active-theme ### name: Astra (astra) version: 2.1.3 author: Brainstorm Force author_website: https://wpastra.com/about/ parent_theme: none theme_features: astra_hooks, align-wide, automatic-feed-links, title-tag, post-thumbnails, html5, post-formats, custom-logo, customize-selective-refresh-widgets, editor-style, woocommerce, amp, infinite-scroll, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, widgets, menus theme_path: /home/sorttisf/public_html/wp-content/themes/astra ### wp-themes-inactive (7) ### Boutique: version: 2.0.17, author: WooCommerce Deli: version: 2.0.15, author: WooCommerce Storefront: version: 2.5.3, author: Automattic Twenty Nineteen: version: 1.4, author: WordPress-tiimi Twenty Seventeen: version: 2.2, author: WordPress-tiimi Twenty Sixteen: version: 2.0, author: WordPress-tiimi Twenty Twenty: version: 1.0, author: WordPress-tiimi ### wp-mu-plugins (1) ### installatron_hide_status_test.php: author: (undefined), version: (undefined) ### wp-plugins-active (18) ### Akismet Anti-Spam: version: 4.1.3, author: Automattic All-in-One WP Migration: version: 7.12, author: ServMask Better Search Replace: version: 1.3.3, author: Delicious Brains Coming Soon Page, Under Construction & Maintenance Mode by SeedProd: version: 5.1.0, author: SeedProd Divi Builder: version: 4.0.8, author: Elegant Themes Elementor: version: 2.8.0, author: Elementor.com Elementor Pro: version: 2.7.3, author: Elementor.com Essential Addons for Elementor: version: 3.6.2, author: WPDeveloper Google Analytics for WordPress: version: 1.4.2, author: Aman Verma Jetpack by WordPress.com: version: 8.0, author: Automattic Limit Login Attempts Reloaded: version: 2.10.0, author: WPChef Site Kit by Google: version: 1.1.2, author: Google Sitelinks Search Box: version: 1.3, author: Apasionados.es The SEO Framework: version: 4.0.4, author: The SEO Framework Team UpdraftPlus - Backup/Restore: version: 1.16.21, author: UpdraftPlus.Com, DavidAnderson WB Paytrail Maksutavat: version: 2.4.5, author: Webbisivut.org WooCommerce: version: 3.8.1, author: Automattic WP Mail SMTP: version: 1.7.1, author: WPForms ### wp-plugins-inactive (3) ### Classic Editor: version: 1.5, author: WordPress Contributors Duplicate Post: version: 3.2.4, author: Enrico Battocchi Social Media and Share Icons (Ultimate Social Media): version: 2.4.5, author: UltimatelySocial ### wp-media ### image_editor: WP_Image_Editor_GD imagick_module_version: Ei saatavilla imagemagick_version: Ei saatavilla gd_version: bundled (2.1.0 compatible) ghostscript_version: 9.25 ### wp-server ### server_architecture: Linux 3.10.0-962.3.2.lve1.5.24.10.el7.x86_64 x86_64 httpd_software: Apache php_version: 7.1.33 64bit php_sapi: litespeed max_input_variables: 10000 time_limit: 30 memory_limit: 256M max_input_time: 60 upload_max_size: 64M php_post_max_size: 64M curl_version: 7.66.0 OpenSSL/1.0.2t suhosin: false imagick_availability: false htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 10.2.29-MariaDB-cll-lve client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $ ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/sorttisf/public_html/wp-content WP_PLUGIN_DIR: /home/sorttisf/public_html/wp-content/plugins WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable ### jetpack ### site_id: 159462089 ssl_cert: No time_diff: undefined version_option: 8.0:1575552747 old_version: 7.7.3:1574237867 public: Public master_user: #1 44le26 ([email protected]) current_user: #4 [email protected] ([email protected]) tokens_set: Blog blog_token: L@M6GexpJjD2eeJ3ur6s8n^Nh$u%oW2l user_token: Not set. version: 8.0 jp_plugin_dir: /home/sorttisf/public_html/wp-content/plugins/jetpack/ plan: free HTTP_HOST: www.sorttis.fi SERVER_PORT: 443 HTTPS: on REMOTE_ADDR: 91.154.236.52 protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false} full_sync: {"started":"Sat, 09 Mar 2019 16:21:18 +0000","queue_finished":"Sat, 09 Mar 2019 16:21:18 +0000","send_started":"Sat, 09 Mar 2019 16:21:25 +0000","finished":"Sat, 09 Mar 2019 16:21:25 +0000","sent":{"constants":1,"functions":1,"options":1,"users":1},"sent_total":[],"queue":{"constants":1,"functions":1,"options":1,"users":1},"config":{"options":true,"functions":true,"constants":true,"users":[1]},"total":{"constants":1,"functions":1,"options":1,"users":1}} sync_size: undefined sync_lag: 0 seconds full_sync_size: undefined full_sync_lag: 0 seconds idc_urls: {"home":"https:\/\/www.sorttis.fi","siteurl":"https:\/\/www.sorttis.fi","WP_HOME":"","WP_SITEURL":""} idc_error_option: false idc_optin: true cxn_tests: All Pass.Hi, I have exactly the same problem for one of my clients. I have followed all tge steps mentioned above in this thread, no help. Here’s the site health info:
### wp-core ### version: 5.3 site_language: fi user_language: fi timezone: +00:00 permalink: /%category%/%postname%/ https_status: true user_registration: 0 default_comment_status: open multisite: false user_count: 3 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /home/sorttisf/public_html wordpress_size: 1,30 GB (1391285750 bytes) uploads_path: /home/sorttisf/public_html/wp-content/uploads uploads_size: 321,12 MB (336716396 bytes) themes_path: /home/sorttisf/public_html/wp-content/themes themes_size: 13,73 MB (14400285 bytes) plugins_path: /home/sorttisf/public_html/wp-content/plugins plugins_size: 151,35 MB (158703614 bytes) database_size: 36,99 MB (38783096 bytes) total_size: 1,81 GB (1939889141 bytes) ### wp-active-theme ### name: Astra (astra) version: 2.1.3 author: Brainstorm Force author_website: https://wpastra.com/about/ parent_theme: none theme_features: astra_hooks, align-wide, automatic-feed-links, title-tag, post-thumbnails, html5, post-formats, custom-logo, customize-selective-refresh-widgets, editor-style, woocommerce, amp, infinite-scroll, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, widgets, menus theme_path: /home/sorttisf/public_html/wp-content/themes/astra ### wp-themes-inactive (7) ### Boutique: version: 2.0.17, author: WooCommerce Deli: version: 2.0.15, author: WooCommerce Storefront: version: 2.5.3, author: Automattic Twenty Nineteen: version: 1.4, author: WordPress-tiimi Twenty Seventeen: version: 2.2, author: WordPress-tiimi Twenty Sixteen: version: 2.0, author: WordPress-tiimi Twenty Twenty: version: 1.0, author: WordPress-tiimi ### wp-mu-plugins (1) ### installatron_hide_status_test.php: author: (undefined), version: (undefined) ### wp-plugins-active (18) ### Akismet Anti-Spam: version: 4.1.3, author: Automattic All-in-One WP Migration: version: 7.12, author: ServMask Better Search Replace: version: 1.3.3, author: Delicious Brains Coming Soon Page, Under Construction & Maintenance Mode by SeedProd: version: 5.1.0, author: SeedProd Divi Builder: version: 4.0.8, author: Elegant Themes Elementor: version: 2.8.0, author: Elementor.com Elementor Pro: version: 2.7.3, author: Elementor.com Essential Addons for Elementor: version: 3.6.2, author: WPDeveloper Google Analytics for WordPress: version: 1.4.2, author: Aman Verma Jetpack by WordPress.com: version: 8.0, author: Automattic Limit Login Attempts Reloaded: version: 2.10.0, author: WPChef Site Kit by Google: version: 1.1.2, author: Google Sitelinks Search Box: version: 1.3, author: Apasionados.es The SEO Framework: version: 4.0.4, author: The SEO Framework Team UpdraftPlus - Backup/Restore: version: 1.16.21, author: UpdraftPlus.Com, DavidAnderson WB Paytrail Maksutavat: version: 2.4.5, author: Webbisivut.org WooCommerce: version: 3.8.1, author: Automattic WP Mail SMTP: version: 1.7.1, author: WPForms ### wp-plugins-inactive (3) ### Classic Editor: version: 1.5, author: WordPress Contributors Duplicate Post: version: 3.2.4, author: Enrico Battocchi Social Media and Share Icons (Ultimate Social Media): version: 2.4.5, author: UltimatelySocial ### wp-media ### image_editor: WP_Image_Editor_GD imagick_module_version: Ei saatavilla imagemagick_version: Ei saatavilla gd_version: bundled (2.1.0 compatible) ghostscript_version: 9.25 ### wp-server ### server_architecture: Linux 3.10.0-962.3.2.lve1.5.24.10.el7.x86_64 x86_64 httpd_software: Apache php_version: 7.1.33 64bit php_sapi: litespeed max_input_variables: 10000 time_limit: 30 memory_limit: 256M max_input_time: 60 upload_max_size: 64M php_post_max_size: 64M curl_version: 7.66.0 OpenSSL/1.0.2t suhosin: false imagick_availability: false htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 10.2.29-MariaDB-cll-lve client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $ ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/sorttisf/public_html/wp-content WP_PLUGIN_DIR: /home/sorttisf/public_html/wp-content/plugins WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable ### jetpack ### site_id: 159462089 ssl_cert: No time_diff: undefined version_option: 8.0:1575552747 old_version: 7.7.3:1574237867 public: Public master_user: #1 44le26 ([email protected]) current_user: #4 [email protected] ([email protected]) tokens_set: Blog blog_token: L@M6GexpJjD2eeJ3ur6s8n^Nh$u%oW2l user_token: Not set. version: 8.0 jp_plugin_dir: /home/sorttisf/public_html/wp-content/plugins/jetpack/ plan: free HTTP_HOST: www.sorttis.fi SERVER_PORT: 443 HTTPS: on REMOTE_ADDR: 91.154.236.52 protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false} full_sync: {"started":"Sat, 09 Mar 2019 16:21:18 +0000","queue_finished":"Sat, 09 Mar 2019 16:21:18 +0000","send_started":"Sat, 09 Mar 2019 16:21:25 +0000","finished":"Sat, 09 Mar 2019 16:21:25 +0000","sent":{"constants":1,"functions":1,"options":1,"users":1},"sent_total":[],"queue":{"constants":1,"functions":1,"options":1,"users":1},"config":{"options":true,"functions":true,"constants":true,"users":[1]},"total":{"constants":1,"functions":1,"options":1,"users":1}} sync_size: undefined sync_lag: 0 seconds full_sync_size: undefined full_sync_lag: 0 seconds idc_urls: {"home":"https:\/\/www.sorttis.fi","siteurl":"https:\/\/www.sorttis.fi","WP_HOME":"","WP_SITEURL":""} idc_error_option: false idc_optin: true cxn_tests: All Pass.@vekman Can you open a new support topic and we can assist from there. From first inspection you are using a “Coming Soon plugin”, which may be impacting setup. But please share your details in your own support ticket.
Ok thanks, I’ll do that.
The topic ‘Data error in Search Console – Site Kit’ is closed to new replies.