Title: Data error message not showing
Last modified: June 22, 2022

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# Data error message not showing

 *  Resolved [mandy semaan](https://wordpress.org/support/users/mandy-semaan/)
 * (@mandy-semaan)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/data-error-message-not-showing/)
 * Hello,
    The data error message for mandatory fields does not show when customers
   fail to enter the info. Products are not added to cart, and customer don’t know
   why…
 * Please help, this is affecting my conversion rate!
    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [N-Media](https://wordpress.org/support/users/nmedia/)
 * (@nmedia)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/data-error-message-not-showing/#post-15762727)
 * Hi,
 * make sure you disable ajax add to cart feature on your site if enabled.
 *  Thread Starter [mandy semaan](https://wordpress.org/support/users/mandy-semaan/)
 * (@mandy-semaan)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/data-error-message-not-showing/#post-15762768)
 * Hello,
    the ajax add to cart feature is disabled. Still not working.
 *  Thread Starter [mandy semaan](https://wordpress.org/support/users/mandy-semaan/)
 * (@mandy-semaan)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/data-error-message-not-showing/#post-15762771)
 * Sorry, fixed! the theme had also add to cart ajax option that I disabled and 
   it worked.
    Thank you
 *  Thread Starter [mandy semaan](https://wordpress.org/support/users/mandy-semaan/)
 * (@mandy-semaan)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/data-error-message-not-showing/#post-15762791)
 * Sorry again!
    It works only when there’s one required field but not multiple 
   ones. Also, random error messages are appearing upon product load, error messages
   that are not even in the selected PPOM form. Please advise.
    -  This reply was modified 3 years, 11 months ago by [mandy semaan](https://wordpress.org/support/users/mandy-semaan/).
 *  [N-Media](https://wordpress.org/support/users/nmedia/)
 * (@nmedia)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/data-error-message-not-showing/#post-15769992)
 * Hi,
 * please share product page URL.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Data error message not showing’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-product-addon/assets/icon-256x256.gif?rev=3186763)
 * [PPOM - Product Addons & Custom Fields for WooCommerce](https://wordpress.org/plugins/woocommerce-product-addon/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-product-addon/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-product-addon/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-product-addon/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-product-addon/unresolved/)
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## Tags

 * [error message](https://wordpress.org/support/topic-tag/error-message/)

 * 5 replies
 * 2 participants
 * Last reply from: [N-Media](https://wordpress.org/support/users/nmedia/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/data-error-message-not-showing/#post-15769992)
 * Status: resolved