Title: Data Error
Last modified: February 8, 2018

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# Data Error

 *  Resolved [bigmisiu](https://wordpress.org/support/users/bigmisiu/)
 * (@bigmisiu)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/data-error/)
 * Hi. I’m getting the following error while attempting to use this plugin:
 * “There was an error retrieving the National Weather Service alert data.”
 * I have tried multiple locations with same result. My website is completely SSL.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [John Russell](https://wordpress.org/support/users/laubsterboy/)
 * (@laubsterboy)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/data-error/#post-9954433)
 * [@bigmisiu](https://wordpress.org/support/users/bigmisiu/)
 * Thank you for reporting this. The National Weather Service is in the process 
   of updating their alerting system and the MIME type for the alerts feed that 
   is used by the plugin changed from rss+xml to atom+xml.
 * I’ve updated the plugin to allow for either type. Please update the plugin on
   your site and let me know if you’re still having problems.
 * Thanks,
    John
 *  Thread Starter [bigmisiu](https://wordpress.org/support/users/bigmisiu/)
 * (@bigmisiu)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/data-error/#post-9954461)
 * This worked. Thank you!
    -Dom
 *  Plugin Author [John Russell](https://wordpress.org/support/users/laubsterboy/)
 * (@laubsterboy)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/data-error/#post-9954493)
 * Thanks for letting me know that it fixed the problem. I’m going to mark this 
   as resolved.
 * John
 *  [wingy1742](https://wordpress.org/support/users/wingy1742/)
 * (@wingy1742)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/data-error/#post-9981255)
 * I am getting this error, but I am not surprised. We have a county with a dot 
   in the name. Can you please check into
 * 54015
    Hammond, WI St. Croix County
 * and see what you get?
 * Thanks!
 *  Plugin Author [John Russell](https://wordpress.org/support/users/laubsterboy/)
 * (@laubsterboy)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/data-error/#post-9992509)
 * Hi, [@wingy1742](https://wordpress.org/support/users/wingy1742/), it does appear
   that “St. Croix County” isn’t properly found, however you can simply omit the
   city, state, and county and just use the zipcode. I’ll add this as an bug and
   look into what’s causing the problem.
 * Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Data Error’ is closed to new replies.

 * ![](https://ps.w.org/national-weather-service-alerts/assets/icon.svg?rev=1019219)
 * [National Weather Service Alerts](https://wordpress.org/plugins/national-weather-service-alerts/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/national-weather-service-alerts/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/national-weather-service-alerts/)
 * [Active Topics](https://wordpress.org/support/plugin/national-weather-service-alerts/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/national-weather-service-alerts/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/national-weather-service-alerts/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [John Russell](https://wordpress.org/support/users/laubsterboy/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/data-error/#post-9992509)
 * Status: resolved