Title: Data migration – export/import
Last modified: November 13, 2024

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# Data migration – export/import

 *  Resolved [antoinelrx](https://wordpress.org/support/users/antoinelrx/)
 * (@antoinelrx)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/data-migration-export-import/)
 * Hi,
   I’ve worked with my client to refactor her website. I’ve replaced the old
   one by the new version. I’m at the stage where I need to import the missing reviews
   and I have several questions :
    1. First on the cusrev badge the number of reviews are not the same on the old 
       version and the new.
       on the old one > 1563 reviewson the new one > 1468.
    2. When using the export and import feature from your plugin, will it overwrite
       existing reviews ? Will the newly imported reviews will be considered “verified”
       if they were exported from the old website and already verified ?
 * To make the issue more clear. When starting the refactoring projet, I duplicated
   the existing website to work on it. While working on this new version, some orders
   and reviews were placed. I need to import back these elements to the new website
   after migration.
   The order part was fine, I just had to change the order id to
   make sure they were not conflicting with new existing post ids.
 * Thank you for your help
   Regards.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [pear8398](https://wordpress.org/support/users/pear8398/)
 * (@pear8398)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/data-migration-export-import/#post-18141499)
 * Hi,
 * Thanks for using CusRev.
 * 1. Can you please share the site URLs where I can see the issue? Also, please
   share 2 screenshots of the page Reviews > Reviews in admin area of the current
   site and duplicate site.
 * 2. If the import review has the identical content as the existing review, it 
   will be skipped. The new imported reviews won’t be marked as “verified”, only
   reviews collected via the aggregated review form will be marked as “verified”.
 *  Thread Starter [antoinelrx](https://wordpress.org/support/users/antoinelrx/)
 * (@antoinelrx)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/data-migration-export-import/#post-18142757)
 * Hi, 
   1. Here are the URls : – old.bloque-volet.com
 * ![](https://i0.wp.com/old.bloque-volet.com/wp-content/uploads/old-website.png?
   ssl=1)
    - and the new one [http://www.bloque-volet.com](http://www.bloque-volet.com)
 * ![](https://i0.wp.com/old.bloque-volet.com/wp-content/uploads/new-website.png?
   ssl=1)
 * 2. Well that is the same because the original reviews were collected with your
   aggregated review form. I just want to migrate them to my new setup. Your import/
   export system should be able to verify if a review exists on your end too. 
   Regards
 *  Plugin Support [pear8398](https://wordpress.org/support/users/pear8398/)
 * (@pear8398)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/data-migration-export-import/#post-18164494)
 * Hi,
 * Thanks for your additional information.
 * I think there is some data (reviews) that were missed when migrating the old 
   site to the new site. You can try to use our tool to export and import reviews
   between the sites to see if it helps.
    [How to Import and Export WooCommerce Reviews](https://help.cusrev.com/support/solutions/articles/43000611070-how-to-import-and-export-woocommerce-reviews)
 * Currently, the export/import tool of our plugin doesn’t support verified metadata.
   I will inform the development team to consider supporting this feature in future
   updates.
 *  Plugin Support [bagel1317](https://wordpress.org/support/users/bagel1317/)
 * (@bagel1317)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/data-migration-export-import/#post-18194427)
 * We haven’t heard from you for more than two weeks. For this reason, I’ll assume
   that either you are not interested in this question/problem anymore or it has
   been resolved. If you still require any help, please start a new forum topic.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Data migration – export/import’ is closed to new replies.

 * ![](https://ps.w.org/customer-reviews-woocommerce/assets/icon-256x256.png?rev
   =2532349)
 * [Customer Reviews for WooCommerce](https://wordpress.org/plugins/customer-reviews-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/customer-reviews-woocommerce/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/active/)
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 * 4 replies
 * 3 participants
 * Last reply from: [bagel1317](https://wordpress.org/support/users/bagel1317/)
 * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/data-migration-export-import/#post-18194427)
 * Status: resolved