Title: Data Missing from Website built using Elementor
Last modified: September 12, 2023

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# Data Missing from Website built using Elementor

 *  Resolved [novopay](https://wordpress.org/support/users/novopay/)
 * (@novopay)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/data-missing-from-website-built-using-elementor/)
 * Hello,
 * I built our website using Elementor, and everything was working fine. But recently,
   some of the data on the website disappeared from all the pages. I contacted WordPress
   support, and they spent three days trying to find a solution, but they couldn’t.
 * Here are the things they tried:
    1. Cleared the site cache several times.
    2. Downgraded Elementor to the latest public version.
    3. Reinstalled the latest public version of Elementor.
    4. Tried regenerating media thumbnails ourselves.
    5. Regenerated files and data and synced the library using Elementor’s built-in
       tools.
    6. Tried restoring the website to a previous point using Jetpack, but that didn’t
       work either.
 * I’m really confused about what to do next. Can someone please help me?
   A few 
   screenshots of missing places are attached.
 * [https://ibb.co/Pg18MkH](https://ibb.co/Pg18MkH)
   [https://ibb.co/tmznVbm](https://ibb.co/tmznVbm)
   [https://ibb.co/jHTfq0H](https://ibb.co/jHTfq0H)[https://ibb.co/jDpQfMj](https://ibb.co/jDpQfMj)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdata-missing-from-website-built-using-elementor%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [startechmarketing](https://wordpress.org/support/users/startechmarketing/)
 * (@startechmarketing)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/data-missing-from-website-built-using-elementor/#post-17044645)
 * I just had the same thing happen, strange is after downgrading and clearing cloudflare
   cache things started to come back on the pages, and after 30 minutes I was going
   to restart , hoever I was editing a page at the time and it lost all that page
   data, thankfully 1 hour before I had made a back up
 *  Thread Starter [novopay](https://wordpress.org/support/users/novopay/)
 * (@novopay)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/data-missing-from-website-built-using-elementor/#post-17044704)
 * I did clear the Cloudflare cache but nothing came back.
 *  [ahmadkhairun](https://wordpress.org/support/users/ahmadkhairun/)
 * (@ahmadkhairun)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/data-missing-from-website-built-using-elementor/#post-17044920)
 * [@novopay](https://wordpress.org/support/users/novopay/) It seems that the latest
   update v3.16.0 is introducing breaking change. It’s possible that your theme 
   might be affected. I really recommend to revert back to the previous version 
   v.3.15.3 you can check the download page or use the tools on elementor to roll
   back to previous version.
    -  This reply was modified 2 years, 8 months ago by [ahmadkhairun](https://wordpress.org/support/users/ahmadkhairun/).
 *  [ashleyjayko](https://wordpress.org/support/users/ashleyjayko/)
 * (@ashleyjayko)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/data-missing-from-website-built-using-elementor/#post-17045002)
 * Same thing happened to me. I had to roll back the plugin to the previous version
   then restore the website. It had completely removed my posts and categories.
 *  [Web Alchemist](https://wordpress.org/support/users/karuthil/)
 * (@karuthil)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/data-missing-from-website-built-using-elementor/#post-17046852)
 * [@novopay](https://wordpress.org/support/users/novopay/) [@ashleyjayko](https://wordpress.org/support/users/ashleyjayko/)
   It seems an issue with the Elementor 3.16.0 update has something to do with their
   widget_register function (As per Git discussion).
 * **Solution 1 (Safest)Revert Back to 3.15.3
 * **Solution 2 (If you would like to keep running 3.16.0 version)**
   Add the code
   below to your theme or child theme’s function.php file.Until the elementor gives
   a solution, this can be used.
 *     ```wp-block-code
       if (!function_exists('elementor_widgets_init')) {
           function elementor_widgets_init() {
               if (!did_action('elementor/loaded')) {
                   return;
       		}
       		do_action('elementor/widgets/widgets_registered', Elementor\Plugin::$instance->widgets_manager);
       	}
       }
       add_action('init', 'elementor_widgets_init');
       ```
   
 *  Plugin Support [Denny Paul](https://wordpress.org/support/users/thetechxpert/)
 * (@thetechxpert)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/data-missing-from-website-built-using-elementor/#post-17146328)
 * Hello [@novopay](https://wordpress.org/support/users/novopay/),
 * This issue has been resolved in the later versions of Elementor.
 * Please make sure you update all the plugins and theme to the latest versions 
   to solve the issue.
 * I hope this helps.
 * Best Regards
 *  [kajalsr](https://wordpress.org/support/users/kajalsr/)
 * (@kajalsr)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/data-missing-from-website-built-using-elementor/#post-17426573)
 * Same thing happened to me. I had to roll back the plugin to the previous version
   then restore the website. some of the past one-month order detail is missing.?

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Data Missing from Website built using Elementor’ is closed to new replies.

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## Tags

 * [data missing](https://wordpress.org/support/topic-tag/data-missing/)

 * 7 replies
 * 7 participants
 * Last reply from: [kajalsr](https://wordpress.org/support/users/kajalsr/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/data-missing-from-website-built-using-elementor/#post-17426573)
 * Status: resolved